Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Master's degree in Higher Education or a related field completed by start date, and significant experience related to academic advising, post-secondary transfer credit practices, or curriculum analysis.
Essential Duties and Responsibilities:
The primary purpose of this position is to lead the Office of Transfer Services, both in its strategic direction and its complex daily operations using exceptional leadership and supervisory skills including office policy development and implementation, staff development and supervision, and the formulation and implementation of transition and retention strategies/initiatives to create a seamless integration of transfer students into the campus community.
Duties and responsibilities of the position include but are not limited to the following:
Provides leadership for the transfer credit evaluation process including defining, enhancing and establishing standard operating procedures and best business practices for the various types of transfer credit evaluation processes.
Managing articulation catalog updates and curriculum changes with the Academic Policies and Procedures committee and academic departments at Appalachian and Comprehensive Articulation Agreement changes implemented by the North Carolina Community College system.
Collaborates with key partners to create articulation agreements that support seamless transfer and help meet the enrollment goals of the university.
Provides external relations with community colleges to build relationships and regular communication channels.
Serves as the transfer ombuds person, acting as a trusted intermediary between the University and prospective transfer students/community colleges while representing the broad scope of constituent interests regarding the articulation of transfer credit.
Ensures the Office of Transfer Services impacts the quality of students' educational experiences by helping prepare them for success at Appalachian through design and delivery of programs, communication, policies, and seminars that educate faculty, staff and students, and ultimately improve one-on-one advising of students.
Supervises the collaborative Jump Start Appalachian transfer program, which works with prospective and admitted transfer students with a specific focus on partner community colleges to help with the transition to Appalachian and assesses transfer risk factors to gain an understanding to improve the retention, persistence, and graduation rates of transfer students.
Strong public relation skills.
Strong leadership and supervisory skills.
Demonstrated proficiency in written and oral communication.
Advanced computer competency (Banner, Slate CRM).
Data assessment and analysis experience (Tableau).
Outstanding organizational skills.
Proficiency and knowledge of post-secondary transfer credit practices.
Type of Position: Full Time Position
Work Schedule/Hours: Mon.- Fri., 8:00 a.m. – 5:00 p.m
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.