Overview: Under the direction of the Director, Applications Management for Information Technology; performs the most complex analytical activities associated with the Enterprise-wide Banner projects, requiring specialized knowledge and skills. Will serve as Office of Information Technology support specialist for student applications. This position will also be asked to assist with any of the third party products that are purchased to interface with and complement the Ellucian Banner Administrative Systems. Performs requirements analysis and technical planning in the design and implementation of secure applications. Audits and analyzes systems performance, stability, and security measures and makes recommendations for hardware and software upgrades. Performs related duties as assigned, necessary, or requested by management.
A demonstrated technical understanding of the business process mandated by administrative systems and their interfaces is essential.
Knowledge of principles and concepts behind applications analysis, design analysis, project planning, resource estimates, thorough testing and debugging, implementation and documentation.
Proficiency in programming and database techniques for complicated and extensive applications which interface with multiple other administrative systems.
Demonstrated ability to handle multiple assignments with critical deadlines and changing priorities.
Ability to think clearly and accurately resolve processing problems under pressure.
Able to translate advanced technical issues into understandable terms for non-technical functional users.
Understands underlying dynamics of a situation and adapts communication accordingly.
Consults with the Director, Applications Management to perform and/or assist the technical support staff in the installation and deployment of applications according to baseline security measures and appropriate operation and functionality practices.
Develops programs, command procedures and scripts to enhance the functionality and manageability of supported systems.
Evaluates program goals, operations and performance as required; develops and implements alternative procedures to improve performance and meet program objectives.
Consults with the Director, Applications Management on the most unusual problems or policy matters.
Maintains integrity and appropriate confidentiality in Institutional and program operations.
Contributes to the preparation of studies and reports containing findings and recommendations for the implementation of application software to meet the needs of the various users.
Establishes and maintains effective communication and cooperative working relationships with the Institutions administrators, faculty and staff, government, and private agencies in order to accomplish the objectives of the Information Technology Division.
Develops appropriate communication with user community to ensure transfer of operational, procedural, and policy information.
Conducts classroom training of end users campus wide in use of systems, applications, data and reporting tools.
Works with the project managers and internal clients to develop plans and verify requirements for software applications that generate the need for changes in the information technology infrastructure.
Serves on ad hoc and standing committees as required.
Performs other functions consistent with the job title as necessary and as directed by the Director of Applications Management.
Bachelor's degree from an accredited institution or equivalent industry experience.
Three years of professional experience in systems programming.
Two years of higher education experience.
Strong knowledge of university admissions lifecycle.
Two years of experience in SQL, PL/SQL.
Two years of experience with all of the following systems:
Ellucian Banner Student
Two years of experience in providing training to end users in technology solutions.
Excellent interpersonal and communication skills.
Strong analytical, conceptual and problem solving skills.
Solid understanding of database, data warehousing and ETL/ELT concepts.
Ability to work independently as well as within a team.
Banner Document Management.
Interested candidates will need to submit a resume and cover letter for consideration.
Organizational Marketing Statement:
With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, Montclair State is a designated R2 Research Doctoral University by the Carnegie Classification of Institutions of Higher Education.
Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, the University offers a comprehensive undergraduate curriculum with a global focus; a broad variety of superior graduate programs through the doctoral level; and a highly productive, dedicated and diverse faculty and student body.
The University’s 11 colleges and schools offer more than 300 undergraduate and graduate majors, minors, concentrations and certificate programs, and with more than 120 student organizations and 18 NCAA Division III athletic teams for men and women, Montclair State offers its students a comprehensive college experience.
Montclair State University is an Equal Opportunity/Affi...rmative Action institution with a strong commitment to diversity. Additional information can be found on the website at www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/