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Now in its 70th year, WERS is the longest running non-commercial radio station in New England. At present, we are looking for a Membership Coordinator to assist with all aspects of annual giving.
Responsibilities and expectations include:
Retain existing members and obtain new donors to met defined revenue goals for the program
Coordinate planning and implementation of semiannual on-air membership campaigns in cooperation with station staff. Coordinate activities pertaining to the annual membership campaigns and following up on customer and member questions and issues
Develop and implement procedures to engage and steward members and volunteers
Create and deliver communication materials for members and the public including print, electronic and high quality audio material
Create and maintain member and volunteer records and customer service history; maintain donor confidentiality
Gather data, analyze cost and labor efficiencies and recommend improvements in procedures
Assist with: strategic development of the program; and program policies and procedures
Order and mail thank you gifts related to fundraising oversee mailing of thank you letters for all gifts
Manage sustaining member program: proactively collect current credit card information as needed process annual premiums, send anniversary notices and other notification letters, make changes to donor giving as requested
Manage monthly renewal and reminder mailings, enlisting volunteer help
Assist with events as needed
Be proficient in the donor database (Allegiance): create reports and analysis proactively. Includes but is not limited to:
The coding of member accounts in Allegiance with affinities, biographical info, mailing history and favorite programs
Regular uploading of new, segmented email addresses into Constant Contact
Ongoing segmentation of the database (organize and export the data) for the purposes of additional gift and lapsed member direct mail campaigns in accordance with the annual communications strategy established by the Director of Development
Maintain database of all WERS volunteers
Assist with audit and reconciliation requests related to membership data
Assist with prospect research, cultivation, solicitation, and acquisition of contributions from individuals, businesses and organizations, including but not limited to: foundation grants, high level gifts, planned gifts, and in-kind support
Supervise support staff and a wide variety of volunteers
Preferred/desirable knowledge, skills, and education:
Prior experience in nonprofit membership fundraising and marketing
Ability to take initiative and responsibility for managing multiple ongoing projects and detailed daily operations
Possess extraordinary communication and organizational skills
Ability to develop and execute plans with a variety of individuals and organizations
Ability to develop strategies to meet revenue objectives, track results and recommend future directions
Ability to maintain confidentiality with donors
Advanced knowledge of Microsoft Office, donor databases, graphics and presentation programs
Required prior work experience: None. Everyone has the potential to be a diamond in the rough!
Preferred/desirable prior work experience:
Prior experience in public broadcasting fundraising
About Us Emerson College is the nations only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.
Diversity Statement Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: email@example.com
Annual Clery Report n accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.
Emerson College is the nation’s premier private college dedicated exclusively to majors in communication and the arts in a liberal arts context. It is located in the theater district in the dynamic multi-cultural city of Boston in close proximity to major arts institutions, media outlets, and research centers. The College enrolls 3,783 undergraduate students and 641 graduate students from 71 countries and 48 states. Emerson College is committed to an active, intentional, and ongoing engagement with diversity – in its people, in the curriculum, and in the College’s intellectual, social, cultural and geographical communities. Our inclusive excellence framework recognizes that institutional excellence comes from fully engaging with diversity in all aspects of institutional activities. Members of historically under-represented groups are encouraged to apply.