The Building Services Manager position directs institutional housekeeping program for academic/administrative buildings/facilities, and residential buildings serviced by the 1st shift teams, which is made up of 107 buildings with approximately 2,962,108 square feet of cleanable area. Provide supervision, management and technical support to custodial supervisors and front line staff, to ensure compliance with University cleaning standards, sustainable cleaning practices, safe workplace practices, and applicable regulatory codes to maintain a clean and safe environment for students, faculty and staff.
Plant Operations provides facilities support for all construction, renovation, and routine maintenance of University Central space and facilities; housekeeping services for approximately 5.8 million square feet of academic, administrative, residential, and recreational space; grounds care for 330 acres that are a registered arboretum; turf care for athletic fields; and utilities for the University Central and the Medical Center. This position will report to the Director of Operations for the Facilities Department.
Duties and Responsibilities
Manage and oversees administrative and operational activities of the Building Services' 1st shift, including administering the collective bargaining agreement (CBA) within area of responsibility.
Plan and prioritize work; prepare schedules for the department and special projects
Manage administrative activities of the department to include, recruiting, disciplinary actions, monitoring of time and attendance transactions through an automated time keeping system; administer the union contract within area of responsibility
Manage logistic actions in support of the department; supplies acquisition and distribution, equipment replacement, equipment maintenance program, equipment and supplies inventories and accountability
Manage the building inspections and quality assurance programs
Manage work requirements and maintain work status through AiM; automated work management system
Delegate assignments to supervisors and monitor progress
Coordinate and initiate procurement of vendor services
Responsible for initiating, coordinating and managing emergency response of all facilities water restoration and mitigation actions of incidents during the 1stshift operations
Assess the need of maintenance, repair and improvements for compliance with the university standards
Works closely with University schools and departments to monitor custodial services requirements and performance, and responds quickly to correct custodial quality and services delivery concerns
Every employee must be in compliance with departmental policies and procedures
Provide leadership and counsel to management team and staff
Develop and implement training programs for supervisors and custodial staff
Ensure compliance with health and safety standards
Responsible for coaching and professional development of 7 direct report supervisors, 2 Building Maintenance Technicians, and 1 Supplies Delivery Technician.
Manage expenditures against budget; prepare necessary documentation for supervisory review/approval, tabulate budgetary data, calculate figures, and check for accuracy
Oversee and manage procurement actions of subordinate supervisors
Manage and monitor operational overtime requirements of the department
Assist senior management team with establishing and maintaining the internal process for tracking purchase requests, vendor requests, and various programs
Stay current with VU operating systems: Concur, ePac, SkyVU, Oracle and others
Profile of an Ideal Candidate
An associate's degree is required.
A bachelor's degree is preferred.
At least 8 years of experience working in facilities, custodial/housekeeping services for a large organization with multiple buildings is required.
At least 6 years of progressive supervisor/management experience in custodial/housekeeping field is preferred.
Strong organizational, communication, and interpersonal skills, relevant technical and functional expertise, leadership and personal effectiveness is required.
Knowledge of MS Word, Excel, and PowerPoint is required.
Knowledge of AiM workorder system is preferred.
Commitment to Equity, Diversity and Inclusion
Vanderbilt University is committed to achieving the goal of a diverse and inclusive academic community of faculty, staff, and students. We seek individuals who are committed to this goal and our campus values.
Internal Number: 1901422
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.