The University is seeking a committed, intelligent, creative, and energetic student affairs professional who will provide oversight, guidance, and supervision to a sophomore area community. The Community Director is responsible for furthering the mission and vision of the Office of Residential Life and the University of New Haven by working with the staff to create a respectful, safe, and comfortable living environment conducive to enhancing personal and academic growth for residents. This role has overall oversight responsibilities for a residential community with a population of 200-300 students, and supervises 5 Resident Assistants and an Academic Peer Mentor in a community.
This is a 12-month, professional, live-in position reporting to an Area Coordinator. This position has overall supervision responsibilities 5 Resident Assistants and 1 APM in a predominantly sophomore residence area.
Train, supervise, professionally develop, and evaluate a 5 Resident Assistants and provide oversight to an Academic Peer Mentor.
Oversee a 200-300 bed residential community
Conduct weekly staff meetings and one-on-ones with residence hall staff.
Incorporate an experiential learning philosophy into all processes and programs to enhance the residential life experience
Participate in and facilitate monthly in- services and ongoing training
Utilize the division’s Competency Learning Experience to shape training, supervision, and evaluation of staff.
Support the holistic well-being of the staff, residents, and community
Connect students with campus resources and support
Advise a Hall Council or Programming Board
Provide education and training to students and staff on university policies and procedures
Address student conduct issues and adjudicate disciplinary hearing for violations of university policy and regulation
Manage and assist with the implementation of intentional programs, services, and activities that meet the unique needs of each community’s residential population
Provide mediation and intervention as needed to the residential community
Manage and reconcile hall budget
Actively foster an environment of cultural awareness, respect, and an appreciation of diversity
Participates in and facilitate conversations around social justice, diversity, and inclusion, and encourages cultural competency among students
Actively encourage students to continue to reside on campus by creating an environment students want to return to
Address and resolve students concerns
C. Departmental Operations
Assist in the coordination and implementation of institutional and departmental policy procedure development
Assist in all department recruitment, programming, and training efforts
Perform on-call responsibilities as required including a rotating duty schedule
Engage in and facilitate educational initiatives including but not limited to Diversity Dialogues, Competency Learning Experience implementation, the Living Charged Community Development model, etc.
Act as a crisis/emergency responder for the campus community
Oversee the maintenance work order and damage billing process for the hall while working collaboratively with Facilities to address residence area needs and issues
Attend weekly Residential Life staff meetings and one-on-ones with supervisor
Address housing issues, room assignments and room changes in area of supervision
Build relationships and maintain communication with other campus offices/departments and respond to issues concerning residential students.
Coordinate operational aspects of residence hall opening and closings; health and safety inspection process, room inventory, fire drills, etc.,
Assist with summer and fall orientation programs, summer camps and conferences, Admissions Open House(s), Accepted Student Day(s), and various ORL events
Maintain daily office hours in the Office of Residential Life, residence hall office, and open door hours in residence hall.
Serve on various departmental, divisional, and institutional committees and participate in collateral assignments
Manage and assist with summer housing, summer projects, staff appreciation, RA in-service, etc.
Perform other duties as assigned
D. Commitment to Inclusion
Engages in opportunities to increase own capacity for equity, diversity, and inclusion and encourages cultural competency among students
Consistently treats others without bias and applies understanding to using practices and policies
Role models behavior which positively contributes to an inclusive work and learning environment
Demonstrates a strong commitment to enhancing multicultural understanding on campus.
A Master’s degree in Higher Education, Student Personnel Services, Counseling, or a related field is highly preferred, as is direct experience with student staff supervision, residence hall management, community development, student conduct, and student development. Proficiency with The Housing Director and SchoolDude is also desired.
The candidate must communicate effectively orally and in writing, have the desire to work with a diverse group of students, staff, University administrators and external constituencies including parents. Successful candidates must possess a proven understanding and commitment to assuming leadership in a diverse, high-energy environment requiring ability to consistently manage multiple simultaneous priorities. Candidates should possess and demonstrate an excellent commitment to customer service as well as program development.
Additional Salary Information: Compensation will include University benefit package, an on-campus furnished apartment with utilities, meal plan stipend during academic year, wireless computer access, and access to the University’s cable package (currently Xfinity stream).
Internal Number: 19-62A
About University of New Haven
The University of New Haven is a private, top-tier comprehensive institution recognized as a national leader in experiential education.Founded in 1920 on the campus of Yale University in cooperation with Northeastern University, UNH moved to its current West Haven campus in 1960 and opened its Orange Campus in January, 2014. The University operates a satellite campus in Tuscany, Italy, and offers programs at several locations throughout Connecticut and in New Mexico. UNH provides its students with a unique combination of a solid liberal arts education and real-world, hands-on career and research opportunities.The University enrolls approximately 6,800 students, including nearly 1,800 graduate students and more than 5,000 undergraduates – the majority of whom reside in University housing. Through its College of Arts and Sciences, College of Business, Henry C. Lee College of Criminal Justice and Forensic Sciences, Lyme Academy College of Fine Arts, and Tagliatela College of Engineering, UNH offers over 80 undergraduate and graduate degree programs. UNH students have access to more than 500 study abroad programs worldwide and its student-athletes compete in 16 varsity sports in the NCAA Division II’s highly competitive Northeast-10 Conference.