Location: Binghamton, NY Category: Professional Posted On: Fri Sep 13 2019 Job Description:
Budget Title: Staff Assistant (SL-2)
The Dean of Students Intake Coordinator will work in the Dean of Students suite and will be supervised by the Director of Case Management Services. The coordinator is responsible for managing intake of individuals accessing CARE Team services. The position handles high-level communication regarding students with serious issues and also manages the administration of the undergraduate withdrawal process. The Coordinator will work closely with other Dean of Students staff, Student Affairs departments, Financial Aid and Student Records, University Police, International Student and Scholar Services, University Colleges and Schools, and many other University departments.
Responsibilities include but are not limited to:
Triaging individuals accessing CARE Team including triaging case management in person and via phone and email; scheduling basic intake meetings with Case Managers and other University staff. Managing lower-level walk-in cases and redirecting people to the correct resource or campus office as needed
Maintaining detailed records in the Maxient system and use Banner to access student records
Providing administrative support to the Assistant Dean of Students and Director of Case Management Services (a.k.a. the CARE Team) including generating letters, memos, and communications
Providing administrative support to the CARE Team consisting of 1 Case Management Coordinator and 2 Case Managers
Writing student withdrawal memos and sending them out to campus offices (Residential Life, Student Records, Financial Aid, Student Accounts)
Serving as part of a team of staff that provide office coverage
Providing support including documenting and positing minutes of Student of Concern, Title IX, CARE Team and Threat Assessment Team meetings
Coordinating outreach efforts and requests for presentations
Processing emergency funding requests
Training new employees on Maxient system usage
Tracking CARE Team budget and maintain expenditure records
Bachelor's Degree in Student Affairs or related field and two to three years of experience
A successful candidate must demonstrate:
Ability to demonstrate a high level of respect, confidentiality and sensitivity to the needs of members of the University community including students, their family members, and visitors
Experience working directly with students, their family members, UCC and other Student Affairs colleagues
Ability to interface with distressed students, maintain confidentiality, function independently, use judgment to make decisions, and be able to prioritize on a regular basis
Ability to prioritize multiple requests and manage a variety of deadlines simultaneously
Ability to create internal and external correspondence with professionalism and integrity
Ability to work calmly and professionally with emotional callers and visitors
Experience completing the NYS 129B reporting
Opening of the office according to the core campus business hours and summer/winter hours as applicable
Following guidelines pertaining to FERPA, the Clery Act, Title IX, etc.
Two years of professional experience in a University setting, preferable in Student Affairs or equivalent setting
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at firstname.lastname@example.org
Equal Opportunity/Affirmative Action Employer The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.
As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.
Internal Number: 115669
About Binghamton University
Binghamton University is a world-class institution that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character — shaped by outstanding academics, facilities and community life — promotes extraordinary student success.
Binghamton merges rigorous academics, distinguished faculty and state-of-the-art facilities to engage and challenge its 17,000 students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration and community service.