The Division of Operations, through responsible stewardship of its resources and excellent service, is committed to efficient, effective, and safe innovations that enhance diverse environments to enrich teaching, learning, and living.
The Division of Operations oversees the following departments/areas:
Capital Planning Central Receiving and Inventory Management Environmental Health and Safety Facilities Management University Services
The Assistant Vice President for Operations provides leadership within the division of operations with specific responsibility for the following departments: Facilities Management, University Services, Central Receiving/Inventory Management, and Environmental Health and Safety. The Division of Operations serves the faculty, staff, students, and guests of the University and the division's staff reflect the diversity of those they serve. The Assistant Vice President for Operations demonstrates proficiency in financial analysis, assessment, sound judgement, superior written and verbal communication skills and respect for the institutional vision and the diverse individual. The Assistant Vice President for Operations serves as a senior member within the Division of Operations, and as such is responsible for supporting the University's equity agenda in all matters.
Supervision Received: The Assistant Vice President for Operations reports directly to the Vice President for Operations. Work is performed with considerable latitude and independence and the position is expected to exercise initiative in anticipating business issues that may confront the division.
Supervision Exercised: The Assistant Vice President for Operations directly supervises the Director of Facilities Management, Director of University Services, Director of Central Receiving/Inventory Management and the Environmental Health and Safety Officer. The responsibilities of each department include: Facilities Management-central steam plant, trade shops, custodial, transportation, waste management & recycling, grounds, vehicle maintenance, and customer service, University Services- dining services, bookstore, copy/print, mail, parking and ID cards, vending, Central Receiving Inventory Management-fixed asset inventory, consumable inventory, moving services, warehouse, surplus property, records destruction, Environmental Health & Safety- compliance and reporting.
Responsible for providing overall direction and leadership for facilities services and operations departments including: operations, trades, event support, work order management, fleet and driver scheduling, inventory control, mail services, and trucking.
Provide strategic direction to the overall maintenance and operation of the campus with consideration for limited resources and the need for highly efficient operations.
Ensure work conditions are safe and conducive to efficient operations. Ensure compliance with all federal, state, and local laws and standards in areas of workplace safety and chemical use.
Resolve technical issues and failures quickly and efficiently. Recommend solutions to facilities, building maintenance, trades, and administrative problems as they arise.
Maintain appropriate staffing levels, assign and schedule staffing levels for University and sponsored events.
Collaborates with Vice President for Operations and other University leadership in various inter-divisional strategic initiatives, planning and budgeting efforts.
Creates strategies and policies to ensure that the division of operations meets its annual goals, including developing financial proforma for key initiatives.
Leads assessment and continual improvement efforts for the division in effort to ensure exceptional services and operations within the budget resources allocated.
Recommends and consults with the director of capital planning on capital and deferred maintenance projects.
Develops budgets for operations and utilities of the main campus and that of its satellite operations on Cape Cod and New Bedford; responsible for negotiating utility rates.
Responsible for the development, implementation, and review and revision of divisional strategic plan, policies and procedures.
Responsible for the management of the dining and bookstore contracts, with supervision of beverage and snack vending and auxiliary contracts.
Meets with senior staff officers of the University to develop support plans to meet the programmatic needs campus wide as they pertain to all areas of operations.
Develop positive relationships with all constituents of facilities management, including faculty, staff, students, and members of the Bridgewater community. Provide clear and professional correspondence and communication as necessary to address issues and further the interests of the department.
Lead process to improve both efficiency and effectiveness of all aspects of the operation that includes stakeholders, including campus community partners, employees of the department and in partnership with Human Resources & Talent Management build strong relationship with the unions that represent those employees.
Manage, mentor, and develop staff. Supervise and develop directors and managers. Oversee all administrative aspects of employee management, including performance management, hiring, updating of job descriptions, and similar.
Provide guidance to supervisors and assistant managers when needed, in handling day-to-day operational problems and grievances.
Uses operations data and analytics to create institutional value and make data-driven decisions related to operational planning.
Represents the Vice President for Operations with external agencies and inspectional entities; negotiate contracts on behalf of the Vice President.
Actively supports the University's initiatives of diversity and social justice.
This position is considered essential in regard to emergencies of all natures, including availability 24/7 to respond.
Participates in major University events.
Performs related projects and initiatives as assigned.
Bachelor’s degree in Management, Facilities Management, Engineering or related field.
Strong financial and business acumen.
Minimum 8 years’ of facilities experience including building maintenance, project management/planning, trades, custodial and grounds services, work management, or utility production and distribution.
6-8 years’ managerial responsibilities.
Knowledge of building codes, State and Federal regulations and accounting principles; computer skills, utilities management, boiler plant operations, large plant maintenance and operations, and project management.
Demonstrated ability to give and receive feedback, communicate honestly, listen, respect others, learn from mistakes, set high goals and achieve them, overcome obstacles, uses time effectively, sets priorities and participates effectively on teams.
Exhibits innovation, good judgment and reliability in the work place.
Encourages staff to acquire new skills and utilize them.
Excellent leadership, communication and budget development and management skills.
Experience with allocation of resources and leading in crisis situations.
Ability to apply engineering concepts and ability to lead transformational change over time.
Master’s degree in Management, Engineering or related field.
Experience working in higher education operations.
Strong business and system analysis skills.
Proven leadership, management and negotiation skills.
Professional Engineer, Registered Architect or similarly recognized credentials.
Experience with management fee contracts.
Experience in labor relations.
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; Occasional bending, reaching, lifting, pushing and pulling up to 5 pounds. Frequent travel to building and sites on/around campus for inspections and to make daily decision on facilities activities required. Exposure to ongoing construction and weather conditions. The need to meet deadlines and respond to emergencies may require work days & nights.
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
Salary Range: $130,000-$140,000
Please note the following information is required to complete your application for this position:
*a minimum of one (1) employment history entry.
*a minimum of three (3) professional reference entries.
Internal Number: 16529
About Bridgewater State University
Since its founding in 1840, Bridgewater has remained steadfast in its commitment to empower individuals and instill in its community an abiding desire to advance the public good. Our rigorous and dynamic academic environment encourages students and faculty to develop their strengths and become leaders in their fields. At the same time, we strive to lead by example. As the university continues to build momentum, we continuously reinvest in the success of our students and our region.