This position will support the application operations team during peak processing season through data entry, filing, and document scanning/indexing.This position will be responsible for assisting with questions regarding the receipt of application documents. Additionally, they will assist with answering questions that are received via the phone center and email.
Experience with office practices, procedures and office equipment. Effective communications skills. Experience with current office software to include Word, Excel, and Outlook. Demonstrated ability to follow oral and written policy and procedures, learn new practices and maintain an accurate application processing cycle.
Experience working in higher education with diverse constituencies in a student centered environment. Experience with Constituent Relationship Manager (CRM), Banner and Xtender or other higher education student information system and document management software. Experience working in a high volume, fast-paced office. Previous work experience involving attention to detail and completion of work with a high degree of accuracy. Experience working on multiple tasks and prioritizing work in a confidential and professional environment.
Work Location: Radford
Posting Number: W00047P
Position Number: W00260
Application Review Date: 09/17/2019
Internal Number: 7769
About Radford University
Radford University serves the Commonwealth of Virginia and the nation through a wide range of academic, cultural, human service and research programs. Radford University is committed to creating and supporting a highly productive, diverse and qualified workforce. As one of the largest employers in the region, Radford University seeks employees who support teaching, research and the public service mission of the university.