The Small Business Development Center at Binghamton University (SBDC) provides assistance to existing and potential small business in twelve New York State counties. The SBDC currently has one outreach office and many satellite offices with a staff of an Administrative Assistant, Business Advisors, Interns, Regional Director and a Regional Center Director.
Reporting to the Regional Director, the Technology Small Business Advisor is responsible for providing business counseling to clients including technology based small business, creating and executing small business training, acting as an ambassador for the SBDC in the community and following SBDC operational procedures to ensure compliance with NY SBDC Host and Funding Partners. The Small Business Advisor works together with the SBDC staff to meet annual objectives of fulfilling the Center's mission of serving entrepreneurs and creating new businesses. Small Business Advisement Services are the priority of this position.
Small Business Advisement Services - Provides a comprehensive range of small business-based assistance including one-on-one client counseling in the area of business plan development; financial analysis; maintaining record keeping systems, and assisting clients with market related issues
Maintain a client counseling caseload as referred or assigned.
Memorialize efforts in Web Management Quality Systems (WebMQS) as stipulated in SBDC operations manual.
Understand small business needs within outreach region and work with Regional Director to satisfy client needs.
Optimize SBDC services by utilizing existing NY SBDC programs and tools in assistance to small businesses.
Aid Technology Small Business clients to identify the products and/or services that will be profitable.
Lead the Technology Small Business client in the design of a business model which will assure the profitability of the product and/or service.
Leverage key resources of SUNY, the Research Foundation and partners to maximize the efficiency and effectiveness of business development.
Assist in the identification and evaluation of sources of funding, including SBIRs/STTRs, bank loans or private investors, and play a key role in securing funds.
Act as a resource for small business advisors located in other SBDC centers throughout NYS.
Small Business Training - Small Business Training is an important portion of the services offered by the SBDC. Small Business Training is used to both address the challenges and opportunities of small businesses and also as outreach to create SBDC clients. Working with the Regional Director the Small Business Advisor will perform or facilitate training for SBDC. This includes: event management, creating content ideas, budget development, speaker research, outreach, and marketing activities.
Ensure training programs are in compliance with SBA and NY SBDC. Provide required forms and data to Administrative Assistant.
Assist the Regional Director in locating co-sponsors to assist with presentation, marketing, and funding.
Identify resources to implement training program which can include SBDC at Binghamton University staff or outside resources.
Create and present training within program and review outcomes with Regional Director to ensure that goals are met.
Create and deliver specialized small business training that addresses the specific needs of technology based small businesses. This training will be delivered in other regions in NYS.
Community Outreach and Collaboration - Initiate and maintain contact with the business community as well as other related public and private entities to promote program services and enhance outreach services.
Identify listening posts within SBDC stakeholders with the goal of understanding and assisting small businesses across the Center's region.
When opportunities arise, and with approval by the Regional Director, represent the SBDC on community committees as well as various meetings and conferences related to small business programs and services.
Develop / Maintain working relationships with various lenders and local economic development agencies.
Work closely with Technology Small Business resource agencies across the nation to create synergistic relationships that will benefit the NY SBDC program and NY technology based small business owners.
Grant, Host, NY SBDC Deliverables and Compliance - The NY SBDC is funded through support from Binghamton University, Federal Grants, State Funding, and Private and Public Initiatives. The multiple sources of funding increase the complexity of compliance as different activities have different rules and deliverables.
Apply operational strategy, NY SBDC Goals, and metrics to track and evaluate client caseload and services provided.
Working with the Regional Director, ensure that the efforts are compliant with SBDC, Binghamton University, Research Foundation, SBA, and other funding organizations.
Manage case files, forms and other documents as stipulated in the NY SBDC Standard Operating Procedures.
Ensure that the Center's goals, brand, and services reflect NY SBDC and Binghamton University's Mission of being a premier public university dedicated to enriching the lives of people in the region, state, nation and world through discovery and education and to being enriched by partnerships with those communities.
Limited travel may be necessary.
Duties and Responsibilities:
Small Business Advisement Services - 65% Small Business Training - 10% Other - 25%
Community Outreach and Collaboration
Grant, Host, NY SBDC Deliverables and Grant Compliance - when necessary act as the coordinator for grants pertaining to specialized services for Technology based small businesses.
Short Term Objectives:
Maintain a client caseload and provide technical management assistance to potential and existing small businesses throughout region.
Understand the needs of the small business community and provide small business training.
Develop working relations with other economic development agencies.
Input data regarding clients and efforts into the SBDC MQS database.
Promote the SBDC by volunteering to give presentations to groups and organizations.
Utilize the SBDC Research Network to provide information to clients.
Travel to client locations for evaluation purposes and to better understand the client's small business entity.
The Regional Director supervises this position. This position will have the opportunity to supervise student interns.
Bachelor of Science or Bachelor of Art degree required.
Advisor must have excellent written and verbal communication skills.
Ability to work with other local economic development agencies, service providers, and the banking community.
Small business ownership/management or bank loan operations.
MS Office Proficiency.
Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.
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