The purpose of the Intervention Specialist is to increase the retention and academic success of students at the college by providing outreach, academic and career coaching, and case management. The Intervention Specialist communicates with students in response to early alerts issued by instructors, identifies appropriate intervention strategies, and guides students in the use of those strategies to address challenges. The Intervention Specialist maintains current knowledge of academic programs within the assigned division and reviews and analyzes student retention and success data. The Intervention Specialist works in a team environment and collaborates with units throughout the college to reduce retention challenges and to improve successes of at risk students. S/He performs work with considerable independence and assumes other duties and responsibilities as assigned. Position is time limited and runs through September 30, 2021.
Bachelor's degree from a regionally accredited college or university.
Master's degree from a regionally accredited college or university.
3 years of experience providing support services to high need postsecondary students to include outreach, academic and/or career coaching, and case management.
Experience using technology including Microsoft Office suite and a relational student information system, e.g. Colleague, Banner, etc.
Greater than 3 years of experience providing support services to high need postsecondary students to include outreach, academic and career coaching, and case management.
Experience with collaborative and experiential methodologies to improve student learning.
Experience collecting, analyzing, and acting upon student data.
Guilford Technical Community College offers more than 80 programs of study and continues to support success through innovative education, training and partnerships. The college offers associate degrees, diplomas and certificates as well as noncredit courses in professional development, personal enrichment, job training, career development and basic education. As the third largest of 58 community colleges in the North Carolina Community College System, GTCC serves more than 40,000 students annually from its Jamestown, Greensboro, High Point, Aviation and Donald W. Cameron campuses as well as its Small Business Center in Greensboro and High Point.