The Director of Teaching Support serves as the key liaison for teaching support for all tenure line, clinical and adjunct faculty at Kellogg School of Management. Reporting directly to the Senior Associate Dean for Curriculum and Teaching, the Director of Teaching support oversees the design and execution of all new Teaching Support program offerings to Kellogg Faculty as well as manages all existing support services and resources to ensure continuous improvement and innovation. The Director implements key strategic and operational initiatives on an on-going basis, bringing together appropriate individuals and resources to accomplish the Senior Associate Dean’s priorities.
Design and Implement Teaching Support
In partnership with the Sr. Assoc. Dean of Curriculum and Teaching, develops the Kellogg Teaching Support vision, mission and operating principles, including the overall strategic plan and planning process
Develops innovative strategies for improving Kellogg teaching faculty platform skills through executive coaching, relevant teaching workshops, and mock classroom preparation activities
Works with Kellogg Marketing and Communications, Admissions, Student Life, and Career Services teams to ensure appropriate messaging and coordination for Teaching Support priorities and initiatives
Resolves complex problems impacting instructional performance at Kellogg.
Vision and Strategy
Works with the Sr. Assoc. Dean of Curriculum and Teaching to define, execute and deliver on the strategic direction and mission of teaching support
Pursues new opportunities for integrating emergent instructional technologies into the Kellogg classroom; collaborates with Kellogg Information Systems for successful deployment and implementation
Improves reported student classroom satisfaction outcomes by focusing on the improvement of MBA Teaching quality through increased administrative support for Kellogg Faculty Teachers. Improves availability of and access to teaching assistants and graders.
Proactively connects new faculty to available services and support structures as an important part of the faculty on-boarding process Strengthens Kellogg Dean’s office relationship and interactions with key constituents, including advisory board members, senior academic and administrative teams, faculty, staff, and students. Exercises considerable discretion and judgment on a regular basis.
Works collaboratively with Faculty, and administrative units connected to the teaching mission such as Faculty Support, Faculty Affairs, Curriculum Planning, Case Publishing, and Research Support to accomplish joint initiatives
Leads and manages efforts to create a collaborative and diverse environment in which the optimal level of participant interaction is achieved. Builds and maintains collaborative relationships with internal and external stakeholders.
The Director will also be expected to influence without direct authority as they will have dotted line oversight to staff that may report to other leadership groups in departments with in-direct, but matrixed relationships into the Academic Operations administrative organization.
Other duties and special projects as assigned
Performs other duties as assigned.
Bachelor’s degree or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
8-10 year experience in management; operations and direct supervision.
Minimum Competencies: (Skills, knowledge, and abilities.)’
Display a high degree of sensitivity and tact in effectively working with students, faculty and staff.
Outstanding interpersonal skills.
Excellent organizational, project management and problem-solving skills, including ability to manage projects through to completion while keeping all stakeholders appropriately informed.
Must demonstrate sound judgment and diplomatic skills and exceptional interpersonal, organizational and communication skills (written and oral).
Ability to manage multiple projects under tight deadlines and to develop, cultivate and manage relationships across a complex organization.
Preferred Qualifications: (Education and experience)
Master’s degree, law degree or other advanced degree preferred.
Management and faculty support experience within higher education.
Preferred Competencies: (Skills, knowledge, and abilities)
Ability to work well with faculty, students and administrative staff of all levels.
Demonstrable success operationalizing priorities of executive or leadership team.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36921
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.