Coordinator of Student Support Resources, Division of Student Affairs-2013570
Carnegie Mellon University is a highly selective global research university with more than 13,900 students and nearly 6,000 faculty and staff. Recognized for its outstanding arts and technology programs, we collaborate across disciplines and empower creative leadership in the fields of Business Administration, Computer Science, Engineering, Fine Arts, Humanities and Social Sciences, Public Policy & Information Systems, and Science. We are consistently ranked among the top 25 universities in the United States.
Do you have experience serving as a lead advocate by using a network of key partners on behalf of a student, including medical or mental health resources, academic advisors, faculty, disability resources specialists, financial assistance providers, student organization advisors, and/or family members?
Carnegie Mellon University's division of Student Affairs is searching for a Coordinator of Student Support Resources. This is an excellent opportunity if you thrive in a stimulating and fast-paced work environment. You will assist students in times of need by helping them develop their self-efficacy. You will also help them build and implement strategies to successfully navigate a wide range of life events that have the potential to affect their pursuit of their educational goals, often by connecting them with specialized resources at the university or in the broader community.
Core responsibilities will include:
Providing walk-in and by appointment consultation and advising services for faculty, staff and others regarding case-specific student issues
Coordinating case management for acute students-of-concern, including partnership with Counseling and Psychological Services and University Health Services clinicians and case managers where appropriate
Responding to emergency or crisis situations in collaboration with community health and safety resources, including University Police, during business hours and periodic evenings and weekends
Managing relationships with students on a leave of absence toward engendering a well-supported return from leave
Keeping up-to-date case management and tracking records
Providing short-term case management activities for university departments or units during non-peak periods (such as summer), and
Coordinating education and outreach in support of the team's work.
You will respond to students who either self-present or who are referred or identified by a community member. You will cultivate an important and encouraging relationship with the student during the period of case management, which could be short- or long-term depending on the nature of the presenting concerns. While doing so, you will employ a highly student-centered approach through advising strategies that preserve and improve students' sense of agency in relation to decision-making and problem-solving. Caseload will consist primarily of undergraduate and graduate students living off-campus.
Flexibility, excellence, and passion are vital qualities within Student Affairs. Inclusion, collaboration and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners with a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate:
Strong communication and critical thinking skills
Motivation to actively assist students who may be emotionally-charged in the context of a fast-paced and highly-engaged environment
Bachelor's degree in a human services field such as social work, counseling, psychology or related field required; Master's degree preferred.
Minimum one year of relevant experience required; higher education experience highly desired coupled with an understanding of the common developmental issues associated with student life at a high select university.
Application materials including a letter of interest, resume, and references will be given top consideration. Applications will be reviewed on a rolling basis with priority review for those complete applications received by August 23, 2019. The position is a full-time role with an anticipated start date of October 1, 2018, noting that an earlier or later start would be considered if desired by the successful candidate.
Please visit " Why Carnegie Mellon " to learn more about becoming part of an institution inspiring innovations that change the world.
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Job Function: Student Services
Primary Location: United States-Pennsylvania-Pittsburgh
Time Type: Full Time
Organization: DEAN OF STUDENT AFFAIRS
Minimum Education Level: Bachelor's Degree or equivalent
Preferred Education Level: Master's Degree or equivalent
Budgeted Base Pay: $47,500 - $49,000
Internal Number: 2013570
About Carnegie Mellon University
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.