The Student Support Services Coordinator plays a critical role in cultivating an inclusive and welcoming campus community by providing administrative management and direct student support to Brown University undergraduate and graduate students. The Coordinator ensures administrative operations run efficiently and smoothly, providing the highest level of service to meet the needs of students, parents, faculty, and staff in the Brown community.Â The Coordinator triages students seeking support via phone, email and in-person and provides initial referral of students in crisis.Â Â This position manages the medical leave of absence process and the corollary clearance to return process for students on university leave. This position provides case management for the universityâ™s concussion protocols, including coordination with University Health Services, Student Accessibility Services, and Athletics. This position helps to oversee the front desk area and supports the Administrative Coordinator position, including providing lunch and vacation coverage. This position helps to ensure administrative functions and sensitive student intake is carried out in a timely and efficient manner.Â The Coordinator oversees the Student Support records system, department budget and financial tasks, including Workday roles of Cost Center Report Reviewer, Financial and HR Coordinator, Time Tracking, and Absence Partner.Â
To be considered, applicants must submit both a cover letter and a resume.
Bachelor's Degree and 3-5 years administrative office experience, or the equivalent combination of education and experience
Experience with Microsoft Office suite
Ability to learn new technology systems (e.g. databases) and ability to produce tracking reports required.
BACKGROUND CHECK:Â Criminal and education verification â‹
Recruiting Start Date:
Job Posting Title:
Student Support Services Coordinator
Student Support Services
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ161699
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.