Rutgers, The State University of New Jersey, is seeking a CSR II for the Department of Medicine at the Robert Wood Johnson Medical School.
The Clinic Services Representative II performs administrative tasks as assigned to support effective and efficient office operations.
Among the key duties of this position are the following:
Competently performs the following financial functions based on assignment: Scheduling, pre-registration, recording patient arrival, administering financial and HIPAA paperwork, obtaining necessary signatures, receiving referral and pre certification numbers; performs online insurance verification to assist patients with their payment options.
Maintains computer databases entering changes in demographic, insurance, and other information, as required.
Collects copays, and posts in the financial system; administers receipts and prepares necessary paperwork for later reconciliation of the batch transactions.
Monitors patient flow, and communicates with any issues or problems that arise with the clinical staff; seeks assistance from clinical staff when communication back to the waiting room is needed.
Required Knowledge, Skills, and Abilities:
Must have knowledge of medical terminology.
Must be able to function in a team environment.
Must have basic word processing and computer skills.
Must be able to travel to multiple sites.
At least two (2) years of relevant experience in a medical office setting.
Physical Demands and Work Environment:
Position requires standing 2/3 of the time, walking 2/3 of the time, requires sitting 2/3 of the time, use of the hands to finger, handle or feel 2/3 of the time, reach with hands and arms over 1/3 of the time, stoop, kneel, crouch or crawl under 1/3 of the time, talk or hear over 2/3 of the time. Position requires lifting 1/3 of the time up to 10 pounds, and under 1/3 of the time up to 25 pounds.
Posting Number: 19ST3725
Location: Downtown New Brunswick
Internal Number: 98616
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.