A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The University of Michigan is seeking a Custodial Sr Supervisor to manageg the day-to-day custodial operations of a designated area within the Custodial & Grounds Services unit of Facilities and Operations. This position has direct responsibility for supervising 18-25 custodians in their area and to ensure the custodial staff are following the appropriate procedures.
Serving the U-M community, Custodial & Grounds Services are the stewards of the buildings and grounds that make the Ann Arbor campus of the University of Michigan unique. Our employees are dedicated to the preservation of the academic and hospital campuses and pride themselves in giving exceptional customer service while conserving, enhancing and maintaining more than 26 million square feet of property.
Our mission is to serve, with excellence, by providing custodial services, pest management, gounds maintenance, and landscape design services in the support of a safe, functional, and attractive campus environment.
Regular shift is Monday-Friday, 5 p.m.- 1:30 a.m.
Plan work activities and establish work schedules and staffing requirements using the OS1 Cleaning System standards.
Ensure policies and procedures are being followed correctly.
Resolve employee complaints and grievances, including the first step grievance.
Initiate disciplinary process including recommendation for discharge.
Maintain safety standards to assure compliance with the University, State and Federal codes and regulations.
Coordinate the flow of work or services between departments and assist in the resolution of inter-departmental operating problems.
Conduct Quality Assurance inspections on buildings and resolve issues.
Collaborate with facility managers to ensure customer satisfaction.
High school graduate/GED and 2 years of custodial related work experience, or an equivalent combination of college and related work experience.
Considerable knowledge of the methods, materials and equipment used in custodial operations and/or supervisory experience.
Experience working in a union environment, including knowledge of labor contract administration.
Demonstrated excellent communication skills.
Demonstrated knowledge of computer skills including Microsoft Office, Excel, and Word.
Excellent customer service skills a must!
Demonstrated ability to develop positive working relationships with a diverse group of people at all levels..
2-4 years of supervisory experience in a union environment.
Associate or Bachelor's degree.
Familiarity with the OS1 custodial operating system.
Experience with FMS (AIM) Work Management System.
Knowledge of University policies and procedures.
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 176107
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.