UCSD Layoff from Career Appointment: Apply by 08/16/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/28/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under general supervision, the Patient Access Lead is responsible for overseeing day to day staff duties. Typical duties include staff coverage for all patient access department points of entry, performing patient account analysis to ensure accounts are financially secured, and reducing financial loss for the organization. Serves as a liaison for physician/patient care staff and patient/families. Provides training and technical resource to staff, assists management in assessing problem areas related to accuracy and procedural deficiencies, assists with staff performance evaluation and complies with cash handling standards.
Three years Patient Access experience in large, complex healthcare environment.
Advanced knowledge of Patient Access/Admissions/Registration functions.
Thorough knowledge of insurance, third party payors and authorization process.
Demonstrated understanding of the patient referral and authorization process.
Highly proficient with MS Office: Excel, PowerPoint, Outlook, Word, etc.
Familiar with hospital patient access systems.
Superb customer service skills. Excellent communication skills.
Lead or Supervisory experience.
Inpatient admissions including transfers and direct admit.
Knowledge of birth certificate process.
Participates in 7/24 on-call rotation.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
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