Reporting to the Associate Director of Peer Tutoring, the Coordinator of Peer Tutoring Programs oversees the administrative management of Harvard College's undergraduate peer tutoring program. The peer tutoring program provides Harvard undergraduates with academic assistance and support for a wide range of issues related to any of their courses. Peer tutors are current Harvard undergraduates hired for their interest and ability in peer-to-peer learning in specific content areas. Students often seek peer tutors to
learn in a supportive environment with a fellow student,
prepare for a test or exam,
gain confidence in understanding course materials,
review concepts for papers or class discussion, or
consult about strategies for completing problem sets.
The peer tutoring program serves over 700 students per year. The current focus of the program is courses in STEM disciplines, those with significant quantitative content, and problem-set based courses. Peer tutoring is available in other courses as supply allows. The Coordinator's duties include:
Working with the Associate Director on recruiting, hiring, training, supervising, and evaluating staff of undergraduate peer tutors;
Serve as primary point of contact and source of information for peer tutoring and provide information about alternative resources when tutoring is not immediately available;
Give assignments to tutors, communicating with both tutors and students as necessary;
Bringing complex or problematic requests to the attention of the Associate Director;
Scheduling beginning-of-term training for all tutors and weekly supervision/oversight meetings
Facilitating communication with course staff/instructional teams to offer timely feedback about tutoring requests
Using past data to predict future needs for number of tutors and hours
Coordinating departmental outreach to recruit tutors
Developing and implementing administrative policies and procedures and keeping all policy and procedure documentation and websites up to date;
Assisting the Associate Director in developing assessment tools to measure efficacy of individual tutors and overall program;
Overseeing logged hours and payment of tutors; and
Coordinate other programs as assigned.
As a member of the administrative team, the coordinator provides some reception and administrative support to the office, including answering the telephone, greeting students/visitors, scheduling appointments and answering questions about ARC programs and services.
All formal written offers will be made by FAS Human Resources.
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
3+ years experience in an office environment or program management.
BA strongly preferred. Evidence of working independently, managing projects, and/or completing projects. Proven ability to quickly learn and understand complex information and processes. Proven ability to work successfully with faculty and staff. Excellent attention to detail while maintaining the overarching goals and priorities of the various programs. Excellent organizational, interpersonal and communication skills. Must be comfortable with complex information tracking, record-keeping, and data. Ability to handle complex and confidential information with discretion. Must be capable of handling rapidly shifting priorities in a fast-paced office. Must be skilled with office productivity software. Experience in higher education, especially working with undergraduate programs, preferred.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 50036BR
About Harvard University Faculty of Arts and Sciences
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.