The Department of Pediatrics is recruiting for a Community Outreach Worker I for the STAR TRACK program in the Division of Immunology. The Community Outreach Worker I will work to reduce barriers to accessing primary care, provide linkage-to-care services, and provide adherence support services for youth and youth adults enrolled in STAR TRACK.
The University of Maryland, Baltimore offers a comprehensive and competitive benefits package to eligible employees. This is a contractual position that offers a generous leave package that includes 10 vacation days, 11 personal and holidays, 5 sick days; comprehensive health insurance and supplemental retirement options; and limited tuition remission for employees enrolled at UMB.
Recruits a client base within the community by identifying, locating, and screening individuals who may be appropriate for the STAR TRACK program.
Provides general information to groups and individuals on STAR TRACK's program objective and services; eligibility requirements and benefits; confidentiality of information. Distributes informational materials and literature.
Serves as a liaison between the client and community resources including department staff, City, State, and Federal social services agencies. Initiates client appointments with health care providers, reminds them of pending appointments, and contacts them to inquire into reasons for missed appointments.
Escorts clients to various appointments to ensure compliance and provide support.
Assists with client retention by following up on all contacts for continued progress assessment and locating those clients who have moved or lost contact with the STAR TRACK program.
Assists with planning, organizing, and implementing community special events such as health fairs, workshops, etc.
Assists with implementing supportive group programming for special populations.
Maintains a good working relationship with all members of the community.
Education: High school diploma or GED.
Required Knowledge, Skills, Abilities:
Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships. Ability to operate computers and other office equipment. Ability to write reports and maintain records. Ability to work in extreme weather conditions. Ability to perform extensive standing and walking. Ability to handle sensitive and confidential matters with discretion and tact. Ability to interact with the public, health care providers, community organizations, and social service agencies. Ability to maintain poise and courtesy under pressure.
Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Conditions of Employment: Employees in this job class may be required to use their personal automobile while conducting official business and possess a valid Maryland Non-commercial Class C or Commercial Class B Driver's License (CDL). Candidates selected for employment may be subjected to medical inquiries and/or medical examination to determine ability to perform the job. Employees in this job class may be required to successfully pass a police background check.
Based on the contractual status of this position, selected candidates are not eligible to participate in the Bargaining Unit (Union).
Salary Range: $27,594 - $32,000
If accommodations are needed, contact Staffing & Career Services at 410-706-2606, Monday - Friday, 8:30am - 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans and individuals with disabilities are encouraged to apply.
Job: Reg or CII Non-Exempt Staff - N04CR1
Employee Class Non-Exempt Contingent II
Full Time/Part Time: Full-Time
Shift: Day Job
Organization: School of Medicine - Pediatrics
Job Posting: Aug 14, 2019
Unposting Date: Aug 22, 2019, 3:59:00 AM
Internal Number: 130661
About University of Maryland, Baltimore
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, global health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.