UCSD Layoff from Career Appointment: Apply by 8/16/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 8/27/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego Health Sciences is a $2+ billion organization that comprises two hospitals, two professional schools, and 90+ core facilities and research units all working toward fulfilling its tripartite mission. As a top-ranking, future oriented organization, we offer challenging career opportunities in a fast-paced and innovative environment.
We are responsible for the lifecycle of personnel actions for faculty, physicians, academics, and scholars for UC San Diego Health Sciences. We assist with recruitment, appointment, promotion, compensation, leaves, retirement, and everything in between. We provide reliable and effective support to our academic community to advance our mission of outstanding patient care, groundbreaking research, and inspired teaching.
The infrastructure team provides technology and process support to Academic Administration. We deliver high quality and reliable systems to help our staff continuously streamline and improve their work. We use technology solutions to enhance user experience and create business value.
The Senior ServiceNow Developer has oversight over the ServiceNow platform for Academic Administration. The developer will design, build, and configure applications in ServiceNow platform to automate business processes.
Primary Responsibilities:- Facilitate and support the rollout of new application and enhancements in ServiceNow.
Advise functional and administrative teams on design, development and overall ServiceNow best practices.
Work with functional and admin teams to deliver automated workflow solutions in ServiceNow.
Analyze, understand, and provide requested enhancements to existing ServiceNow applications.
Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc.
Provide advanced support for ServiceNow by troubleshooting, fixing bugs and conducting root cause analysis.
Our employees enjoy competitive compensation packages and educational opportunities in a diverse, stimulating workforce.
This position is eligible for full benefits first day of hire:
Vacation/Sick/Holidays (15 vacation days, 12 sick days, and 13 paid holidays per year)
Work life balance
UC Retirement Plan
For more information about UCSD Benefits please visit here.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.
Bachelor's degree in related area and / or equivalent experience / training.
Three or more years of relevant ServiceNow experience.
ServiceNow Administrator Certification.
ServiceNow experience administering the platform, monitoring performance, deploying applications, building out catalog items/workflows, and configuring integrations.
Intermediate knowledge of secure software development.
Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
Demonstrated broad problem solving skills.
Thorough experience with identification and use of code libraries and open-source forums.
Experience with planning for deployment and creation of feedback mechanisms.
Demonstrated software repository skills. Demonstrated testing and test planning skills.
Demonstrated effective communication and interpersonal skills. Skill in listening, anticipating, and responding to the needs of users, providing exceptional customer service skills measured by outcome rather than activities, including tact, diplomacy, and effective verbal, written, and electronic communication skills that facilitate professional, effective, and courteous interaction with a di
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.