UCSD Layoff from Career Appointment: Apply by 08/16/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/27/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under supervision, provides front desk support by performing a variety of clerical and receptionist duties in support of daily patient services within clinical areas including greeting patients, performing check-in and check-out procedures, multi-specialty clinic appointment scheduling, insurance and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer and working closely with center physicians, nurses, staff and other UCSD departments. Other related duties as assigned.
Three years of relevant experience.
EPIC/Cadence EMR experience.
Previous scheduling & customer service experience in healthcare.
Cash handling/posting experience.
Knowledge of third-party payors and insurance authorizations.
Answering phone calls and switchboard experience.
Appointment scheduling systems & Microsoft applications, including MS Word, Excel, Outlook, PowerPoint.
Prefer experience in a large complex healthcare setting.
Bilingual preferred, but not required.
Must be able to work various hours and locations based on business needs.
Occasional weekend/holiday coverage.
Employment is subject to a criminal background check and pre-employment physical.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.