This position has been changed from an external UCSD posting to internal as of 8/14/2019.
The Per Diem Front Desk Coordinator provides technical, patient care and clerical support to nurses and Urgent Care providers by scheduling patient appointments for Lab, Urgent Care, and Radiology. Demonstrates knowledge of computers and new technology, such as EPIC and Clockwise. Knowledge of various insurance payers in an Urgent Care setting. Contributes to the cost containment of maintaining established par levels with office supplies, forms, linen, and other medical supplies. Contributes to and participates in work organization and scheduling selection, training and evaluation of staff as a member of work team. Participates in cross-training to obtain seamless operations within Urgent Care and Express Care Departments. Other related duties as assigned.
Three years previous related experience in a large complex healthcare setting.
Demonstrated knowledge of third party payers including federal, state, and private health plans.
Demonstrated computer skills/ability to work between multiple systems during calls.
Ability to work in an interactive environment.
Possess excellent customer service skills.
Ability to maintain strict confidentiality.
EPIC, ORSOS, PCIS, and IDX experience.
Experience in a fast-paced, multi-specialty clinic.
Authorization and registration experience.
Urgent or Primary Care experience.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Must be willing and able to float to other locations as requested.
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