Special Selection Applicants: Apply by 08/27/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
In collaboration with the Chief Administrative Officer (CAO), the Chairman and Administrative Vice Chair of Ophthalmology and Clinical Directors of UC San Diego Health, the Director, Ophthalmology Services coordinates all operational activities related to providing efficient quality care across the Ophthalmology service line. Areas of direct supervision include program strategy, outpatient programs including: Hillcrest, Perlman, Shiley, and future clinical affiliated sites managed by UC San Diego Health. Position will be a key strategic partner on the build out of the new Vision building (80+ exam rooms), and is responsible for planning and oversight of satellite sites. Position is responsible for working with physicians on flow and optimization, ensuring smooth flow from OR's to clinic, etc.
Manages, plans and administers all administrative operations of Ophthalmology service line.
Works closely with physicians on clinic flow and optimization.
Works with system teams to improve EMR functionality and optimization of systems within Care Navigation, etc.
Identifies areas for improvement and implements improvement projects independently.
Strategically plans for future space and resource needs.
Oversees satellite clinics in multiple locations, as well as future locations (Hillcrest, Perlman, Shiley, future sites TBD).
Ensures templates are updated, no show rates, access, bump rates, experience are optimal, and reporting on each for accountability.
Ensures smooth surgical scheduling process, patient flow from OR's to clinic for follow up, and optimal use of resources.
Ensures patient and team member experience are optimized in all interactions.
Planning for satellite sites and new affiliations and their impact on Shiley programs.
Partner with facilities, parking services, campus planning, operative services, and departments to resolve issues and improve day to day operations.
Administrative services including the following functions: IT, facilities, laboratories, contracts and grants, budgetary financial management, recharge administration and human resources.
Oversees administrative functions for Ophthalmology patient care facilities, includingbudgetary accountability.
Prepares short and long range planning for administrative services operations and improvements to processes.
Establishes and recommends change to policies which affect the assigned units.
Develops and monitors operational and budget processes, staff FTE, finance, human resources and space planning.
Represents the Ophthalmology service line on business affairs to the institution and community.
Manages systems and procedures to protect departmental assets.
Plans for physical plant rehabilitation and renovation.
Other duties as assigned.
Bachelor's degree in business, healthcare administration or related area, and/or equivalent combination of experience/ training.
Seven or more years of relevant experience.
Experience and proven management experience in a complex healthcare environment.
Knowledge of health care delivery models, business and strategic planning, financial management, and organizational development.
Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
Strong written, verbal, and interpersonal communications skills to convey complex information, instructions, and guidelines in a clear, concise, and specific manner, and to influence and persuade all levels of staff.
Master's degree in healthcare administration or relevant area.
Ten or more years of relevant experience.
Five or more years of management experience in a complex healthcare environment.
Substantial experience in ambulatory health clinic operations, ideally including Ophthalmology.
Experience working within an academic medicine setting.
Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.