Virginia State University is committed to the preparation of a diverse population of men and women through the advancement of academic programs and services that integrate instruction, research, extension, and outreach. We seek a dynamic, committed, purpose driven candidate for our Applications Support Specialist (IT Technology Specialist II) position. This position will provide technical support in managing, directing, and prioritizing the design, development, testing, and ongoing support of complex applications and programming projects. The successful candidate in the position will provide technical support to the Universityâs College Recruiter, LogiXML, DegreeWorks, Events Management System, Student Portal, Workflow, Banner Document Management, Blackboard Learning Management system, and the integration of third party systems in developing tactical and strategic products, services and operational efficiencies. Perform data extractions, transformations, and load to and from University systems to create customer reports and input feeds to local systems. Work with the department staff and faculty to design, develop, and deploy process improvements. Define system scope/objectives; determine extent of programming/coding required; establishes estimates for completion of projects and implement solutions to problems. Prepare detail technical specifications. Review, analyze, and create detail technical specifications. Instruct, direct, and review the work of project team members, to ensure compliance with standards/specifications. Review use cases and other technical documents with IT project staff members to ensure that business requirements in technical planning documents are accurate and complete. Develop effective reporting tools for the business departments. Analyze the business departmentâs activities and trends and compare analysis against the services and standards and best practices. Make recommendations to solve issues and improve business processes. The position will be responsible for the following: Conduct Business Process analysis of individual VSU departments to understand policies and procedures. Understand university and college data and data schemas and continually assess and improve data quality and work flow. Maintains regular contact with university administration, faculty, and staff; develops a positive client relationship. Participate in, or provide consultation to, committees, user groups, or special IT seminars that support the universityâs administrative applications. Monitor and participate in new programming installations and upgrades to existing applications according to tasks outlined within each project plan. Advise on adaptation of and upgrades to database server software. Assist in duties assigned by the Chief Information Officer or Application Services Manager, as required.
Internal Number: 149254
About Virginia State University
Building a Better World Since 1882 Virginia State University, founded in 1882, is one of Virginia's two land-grant institutions, and is located 20 minutes south of Richmond in the village of Ettrick. With a current student population of approximately 4,600, the University sits atop a rolling landscape overlooking the Appomattox River with expansive views of Petersburg. Our 231-acre campus boasts 11 residence halls, 18 academic buildings and a 412-acre agriculture research facility. At VSU, we are proudly committed to providing a transformative experience for our students, strategically investing in our academic programs, embracing our position as a top land-grant university, embracing our role as Virginia’s Opportunity University, and partnering together as a University to tell our story.