Under the direction of the Registrar, this position will serve on the Registrar Information Services Team performing tasks that support our data-integrity and reporting responsibilities. These include National Student Clearinghouse (NSC)/National Student Loan Data System (NSLDS) updates & corrections and assisting with other projects as assigned.
Handle all official reporting, corrections and manual updates for Rowan’s official enrollment, degree reporting, and verifications that take place through the NSC and NSLDS.
Track and resolves errors.
Address and respond to any audit and compliance issues.
Perform manual NSLDS updates related to retroactive withdrawals.
Internally report outstanding grades and outstanding attendance verification based on faculty data entry.
Work closely with Financial Aid to address errors affecting student loans as needed.
Research and entry of enrollment verifications.
Resolve social security number discrepancies.
Work closely with the Information Resources Team for technical assistance.
Responsible for NSC Degree Verify which includes attendance and degree verification and research of archived files.
Communication & Other Responsibilities:
Assist in the training and supervision of student workers.
Understand, implement, and properly communicate Registrar policy and process.
Understand and comply with University, Registrar, ADA, FERPA, and other rules and regulations that affect processing and service.
Coordinate with the appropriate units within the office as well as Financial Aid and IRT.
Like all members of the Office of the University Register, assist with other projects as needed.
Graduation from an accredited college or university with a Bachelor's degree.
Knowledge of NSC and NSLDS procedures and reporting guidelines
Experience with the Ellucian/Banner Student Information System
Comfortable learning new skills and new technology quickly or independently and ease using electronic tools and reports
Demonstrated ability to successfully problem-solve and manage multiple priorities and deadlines in a fast-paced environment
Previous experience in project-based work or in higher education administration
Excellent organizational and interpersonal skills; strong written and verbal communication skills
Commitment to providing superior customer service
Strong collaboration skills
Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Only completed, online applications submitted on or before the deadline will be considered.
Internal Number: 493803
About Rowan University
A leading public institution, Rowan University combines liberal education with professional preparation from the baccalaureate through the doctorate. Rowan provides a collaborative, learning-centered environment in which highly qualified and diverse faculty, staff, and students integrate teaching, research, scholarship, creative activity, and community service. Through intellectual, social and cultural contributions, the University enriches the lives of those in the campus community and surrounding region.