Provide assistance to respondents during OIE Investigations
Review OIE investigation reports and evidence
Meet with respondents to discuss the investigation report and hearing requests
Identify witnesses to appear at hearing
Write and submit questions to ask of the respondent/other party and witnesses at the hearing
Attend pre-hearing conference
Attend and participate in the hearing, including questioning the other party and witnesses
Ask respondent follow-up questions to clarify their responses to claimant questions
Effectively interact and communicate with faculty, staff, and internal and external partners
Ability to deal with sensitive issues, gain clients trust, and maintain confidentiality; knowledgeable in basic helping skills
Provide referrals to other university services and resources
Work collaboratively with OIE and others as needed to follow, review and improve protocols and university practices related to this position
Unit Specific Education/Experience/Skills
Knowledge equivalent to that which normally would be acquired by a four-year college degree; three to five years of related and progressively more responsible work experience in complaint investigation, mediation, and conflict resolution in a university setting or equivalently complex organization; knowledge of civil rights laws, affirmative action legislation and programming, and familiarity with administrative law hearing process; understanding of related US cultural and historical social movements; experience in multicultural recruitment and retention strategies; comprehensive record-keeping and research skills; familiarity with legal and business software applications; and/or strong presentation and public speaking skills; or an equivalent combination of education and experience.
Knowledge equivalent to that which would be acquired by a Juris Doctor, masters, or doctoral-level degree; three or more years of progressively more responsible work experience in assisting persons engaged in the adjudication of disputes in a university setting or equivalently complex organization; familiarity with administrative procedures and hearing processes; experience or training in court-like settings interacting with a trier of fact and opposing counsel; or an equivalent combination of skills and experience. Demonstrated competency and expertise in outreach and service provision with diverse populations; familiarity with administrative hearing processes; excellent written, verbal and presentation skills; comprehensive organizational, record-keeping and research skills; strong analytical and critical thinking skills; ability to demonstrate empathy, problem solving, and conflict resolution skills; ability to be honest and maintain professional boundaries; ability to act in a professional and courteous manner; capacity to function as a team player and maintain relationships with a multidisciplinary team; ability to work independently with limited direction, meet deadlines, identify and respond to shifting priorities; and ability to maintain confidentiality of highly sensitive information; ability to use online video/teleconferencing and file sharing platforms; familiarity with university, state and federal policies, laws and regulations affecting students, faculty and staff; experience in higher education working with students, faculty and staff; skill to establish effective working relationships with individuals within all levels of the University, and the ability to display tact and diplomacy in adversarial and/or sensitive situations.
Required Application Materials
Cover letter and resume
Some evenings and weekends are required.
Description of End Date
This position is funded for three years from date of hire with possible extension contingent upon funding renewal.
Bidding eligibility ends on 8/20/2019 at 11:55 PM
Internal Number: 600283
About Michigan State University
Spartans work every day to advance the common good in uncommon ways.Together, we tackle some of the world?s toughest problems to find solutions that make life better?from alternative energy to better food safety to breakthrough medical and environmental applications achieved through rare isotope research.We teach. We explore and we discover. We collaborate and lead. We innovate, inspire, and empower. We achieve our potential and create circumstances that help our students and others achieve theirs.We're good at it, and we've been at it for more than 150 years.The nation?s pioneer land-grant university, MSU began as a bold experiment that democratized higher education and helped bring science and innovation into everyday life. The revolutionary concept became a model for the nation.Today, MSU is one of the top research universities in the world?on one of the biggest, greenest campuses in the nation. Home to nationally ranked and recognized academic, residential college, and service-learning programs, we?re a diverse community of dedicated students and scholars, athletes and artists, scientists and leaders.In ways both practical and profound, we work to create a stronger, more sustainable, and more hopeful future for all.