As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for four consecutive years.UW Urban Design and Planning currently has an outstanding opportunity for an ACADEMIC SERVICES DIRECTOR.The Director of the MIPM program serves as the academic and administrative lead for the program as well as the chief recruiter and program spokesperson. S/he will work with faculty, students, vendors, and administrators to develop, manage, and supervise all aspects of the program. Success will be measured by the educational quality of the program, student satisfaction with the curriculum and instruction, enrollment numbers, graduation rates, attrition numbers, program profitability and overall leadership effectiveness as indicated through faculty, staff, student feedback, and feedback from the UW Continuum College program manager overseeing the administration of this program. The Director will also oversee three part time staff members and numerous affiliate faculty members and hourly teaching assistants for 16 different graduate level courses. This position reports directly to the Chair of the Department of Urban Design and Planning.STUDENT RECRUITMENT & STUDENT ADVISING:Lead and assist in student recruitment activities (e.g., develop an annual recruiting plan, participate in group and individual online information meetings, meet with prospective students, identify and participate in recruiting opportunities, coordinate and support the recruitment activities of the faculty and staff.Strategize with Department staff on approaches to build the College and Department brand Post stories and articles on MIPM LinkedIn account on a weekly basisSeek out and lead innovative ways to market the program (e.g. develop an annual marketing plan; oversee the updating of online and print marketing materials including the program website and flyer, LinkedIn marketing ads, identify and represent the program professional conferences, symposia or other events; coordinate and support the marketing activities of the faculty and staff; partner with PCE marketing team to identify highest return on marketing options).Build and maintain collaborative relationships with community partners and MIPM alumni.Oversee program student advising program which currently consists of 2 part time employees.Serve as point of contact to resolve any student/instructor difficultiesAdvise, mentor and coach students leading up to their admissions and during their time in the program.Oversee the administration of academic probation guidelines to meet UW Graduate School requirements.CURRICULUM & INSTRUCTIONAL MANAGEMENT:Oversee curriculum content and instruction to ensure continued program quality; coordinate annual curriculum review; review student evaluations on each course each quarter and discuss any necessary improvements with faculty.Lead faculty efforts to update course curriculum and to add and delete courses as necessary seeking Department, College and University curriculum committees' approval.Foster partnerships with other programs that increase course enrollments and program and Department revenues.Oversee instructional processes; anticipate and respond to emergent problems in a timely way.Identify and hire course instructors and teaching assistants as applicable.Coordinate payroll of instructors and hourly teaching assistants.Ensure all instructors receive adequate training in on-line instructional environments and processes.Supervise program student advisors and other student services.PROGRAM OVERSIGHT AND MANAGEMENT:Hold regular meetings with UDP Chair to provide program updates.Lead weekly MIPM Leadership team and Administrative meetings.Initiate and manage vendor contracts as needed to fulfill program service needsFacilitate quarterly faculty meetings (autumn, winter, spring) and keep faculty informed of developments/changes in program.Represent the program at College, Department, and Partner events. Manage degree program's annual admission process and serve as Admissions Committee member reviewing all admission applications.Attend URBDP department meetings (at least once per quarter) and UW Continuum College partnership meetings as needed.Strategize with management team on ways to reduce admissions melt and attrition rates.Develop and maintain relationships with alumni; identify ways to build a more engaged alumni group.Supervise MIPM staff, including providing annual performance evaluations.Oversee the implementation of admissions system tracking systems and reports to meet College and Department requirements.Develop program policies and procedures consistent with university policies and standards.Coordinate MIPM Orientation and Graduation events annuallyHelp develop and maintain a positive and collaborative environment among program faculty and staff.Minimum Requirements:Bachelors degree in relevant field 4 or more years experience in students affairs/services and/or academic advisingDemonstrated significant and broad-ranging expertise in the core content of the degree program, as well as awareness of emerging fields with relevance to the degree program.Professional or industry connections within one or more of the core areas of the program.Experience hands on use of social media programs such as LinkedIn Experience and expertise in program management and leadership. Demonstrated ability to develop strong teams, work collaboratively, manage conflict, and communicate successfully with students, staff, faculty, and industry professionals. 4 or more years of experience managing online graduate degree programs and proven ability to identify and successfully respond to emergent problems and opportunities associated with this form of instruction.Experience working within a university environment as well as within a professional industry environment.4 or more years in a position building critical infrastructure industry partnerships Experience with fiscal management and budgeting Technology skills and demonstrated success with online learning platforms and technologies.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.