An academic advisor at Suffolk University serves as liaison, coach and guide to our undergraduate students. This position requires that the incumbent become integrated and knowledgeable in the Suffolk community thoroughly so he/she may be able to coach students through our expectations.
Academic Advisors explain university policies and procedures and as such are responsible for fully understanding all policies and procedures as well as academic requirements. The Academic Advisor will serve as a liaison and foster relationships with other advisors, faculty, offices and departments throughout the university. They will be expected to present academic information to orientation groups, parents and students in first year programs. Academic Advisors will participate in the preparation and revision of advising materials for orientations.
Provide advising to students who need information relating to: declaring a major, minor or a double major, navigating University resources such as study abroad programs and career planning / internships and co-ops, course selection to maintain progress in their degree program, exploring electives, exploring extra-curricular activities to enhance their academic program, referrals for support services and general advising related to their overall academic plan. Impact overall student satisfaction, success and retention through providing the above services.
Guide students to graduate in a timely manner by teaching students to develop multi-year academic plans that include planning for study abroad, internships and leadership roles on campus Ensure successful progression through degree program by conducting assessments of student academic programs for compliance with academic requirements.
Maintain and grow relationships with advisees to increase program satisfaction by dialoguing with students about maximizing their experience and resume while at Suffolk. Academic Advisors will monitor student course choices, schedule changes and participation in our campus community to facilitate these dialogues.
Contribute to an environment of teamwork and support for students by contributing to records on all student interactions according to currently accepted office procedure.
Demonstrate engagement in our community by assisting in a number of undergraduate student programs or events. (occasional nights and weekends)
Adapt to the changing needs of the Division of Student Success and carry out other duties as required.
Master's degree required in education, college administration, counseling, other related field.
At least 1-2 years' experience in a college setting working with undergraduate students in an advising, coaching or administrative capacity, or similar experience at a high school level.
Ability to multi-task, work independently, flexible attitude towards daily routine
Excellent interpersonal skills, oral and written communication as well as detail oriented skills.
Proven ability working with a diverse student, faculty and public population.
Excellent communication and organizational skills. Strong customer service orientation
Strong proficiency with software such as Student Success Collaborative, Ellucian, ImageNow, Excel, Access, Powerpoint and Word.
Ability to travel as needed for training or conferences.
Internal Number: obaNafw2
About Suffolk University
Located right in the heart of downtown Boston, Suffolk University gives its students unparalleled access to the city and all it offers.Our college green is the Boston Common. We are steps from dozens of historic sites like the Old State House, Faneuil Hall, and the Massachusetts State House. We have no real boundaries to our campus' Boston and Suffolk blend together. That means our students have incredible access to a wealth of opportunities, whether it's museums and restaurants or internships and co-ops. At the same time, we also take pride in being a personal, student-centered school, where faculty and administrators know students by name. We take the time to recognize each student's promise, figure out what makes him or her tick, and build important mentoring relationships.As we have done since our founding, we strive for one thing at Suffolk: give students the tools they need to be successful, smart, and satisfied at whatever they choose to do.