At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Psychiatry Department and discover how your talents can change lives. Yours included.
This Billing Coordinator II will be responsible for:
Verifying insurance eligibility and updating computer system (Epic) with any new demographic or insurance information as received.
Reviewing information with patients and families, including insurance coverage, authorization requirements, out of pocket expenses and referring to financial counseling.
Contacting payors to obtain authorization for services.
Verifying that billing information has been obtained for all encounters.
Providing charge review for billing, utilizing resources (payor websites, CPT, ICD-10 etc.) as required.
Serving as resource person for department staff on questions regarding billing and claims issues.
Providing positive and effective customer service that supports departmental and hospital operations.
Contributing to the teamwork within and between departments and organizations.
Performing routine administrative duties such as opening and sorting mail, photocopying documents, distributing documents and collecting signatures.
Cross-training for other administrative roles such as the Outpatient Psychiatry Front Desk to allow for flexible administrative staffing as needed.
To qualify, you must have:
A high school degree and up to one year of basic technical training in medical terminology. Bachelor's degree preferred.
2 to 3 years of previous experience in medical billing and payment procedures.
The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
The ability to work with diverse internal and external constituencies.
Proficient computer and data entry and retrieval skills required.
The analytical skills to gather and interpret data in situations in which the information or problems are relatively routine.
The ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel. This type of interaction requires courtesy and tact when dealing with patients, visitors and/or hospital employees. More sensitive situations may be referred to others as appropriate.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2916576
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.