Rutgers, The State University of New Jersey, is seeking a Director for Non-Traditional and Transfer Student Academic Support Services for Undergraduate Academic Affairs. The position of Director for Non-traditional and Transfer Student Services at University College (UC), is part of the office of the Vice Provost for Undergraduate Education, and advocates for all adult and non-traditional students (NTS) on the New Brunswick campus totaling 2,750+ a year. The position requires comprehensive knowledge of undergraduate pre-admissions, admissions, enrollment management, recruitment, outreach, academic transfer evaluations, academic and support services within the matrix of academic requirements of all New Brunswick schools. It also requires extensive knowledge of student and administrative information systems. The Director oversees staff who assist NTS in applying, enrolling, and navigating the barriers and challenges to degree completion. As such, the position requires knowledge and promotion of degree completion programs, and student success initiatives that will increase satisfaction and connection to the University in order to improve retention and graduation of all NTS students.
Among the key duties of this position are the following:
Collaborates with colleagues within service and matriculating units in the New Brunswick, and supervises UC administrative staff who handle pre-admission and post-admission NTS applicants, RU Transfer credit evaluations, advising for timely completion of degree requirements, and student registration/record maintenance ensuring FERPA compliance.
Participates in developing campus policies regarding the recruitment and admission of NTS, as well as the provision of student services for this cohort.
Assists matriculating unit colleagues with their own recruitment activities, and as well as participates in adult learners/NTS outreach programs for veterans, prior Rutgers students that have not completed their degrees, NTS at NJ community colleges, and at community agencies and organizations.
Serves as point person for maintaining relationships with UC alumni.
Collaborates with University offices, departments and external agencies to secure additional financial support for adult students in need, and spearheads efforts to develop new scholarships for NTS.
Serves as representative to all Undergraduate Education committees and taskforces related to services for NTS and initiating collaborations between matriculating units to explore new opportunities for NTS degree completion.
Helps define strategic direction and provides leadership in improving graduation goals for first-generation students, transfer students, and other communities of students broadly defined as “non-traditional” (including veterans, adult learners, and others).
Directs RU-1st academic support and programming activities across the campus and is charge of coordinating the work of transfer students, in particular combining efforts with the office of Enrollment Management to ensure transitioning from community colleges or other institutions of higher learning to Rutgers-NB.
Minimum Education and Experience:
Requires a bachelor’s degree; or an equivalent combination of education and/or experience.
A minimum of ten years of directly-related experience in admissions, enrollment, registrar, academic advising and degree completion with increasing responsibility in a leadership or managerial role that demonstrates knowledge and understanding of strategic planning, management, leadership skills, fiscal management, and best practices research related to transfer credits, registrar and advising non-traditional students.
Required Knowledge, Skills, and Abilities:
Strong skills in planning, organizing, information integration, decision-making, and attaining results.
Overall day-to-day leadership of staff, direction and coordination among matriculating units in NB, and strategic thinking for making the University a successful experience for NTS in order to build a future alumni base.
excellent data analysis, written/verbal communication skills and computer literacy in industry standard software; strong skills in planning, organizing, information integration, and decision-making; and experience with a specific focus on attaining results.
Ability to anticipates complex functional needs; and develops recommendations and solutions for programs, policies, and services that meet academic, judicial, student life, career development, and/or special population needs of students.
Requires ability to work collaboratively with faculty, staff, outside agencies and inspire students.
Must have excellent written/verbal communication, interpersonal, and organizational, and team-building skills with the ability to focus on multiple concurrent assignments.
Excellent presentation skills with diverse audiences at varying levels within an organization.
Requires strong computer skills and literacy in Oracle discoverer, Rutadmin IMS/TSO, word processing, presentation, spreadsheets and best-practice/internet search abilities.
Must possess and maintain a valid driver's license and be willing to travel, when necessary, to sites throughout New Jersey for business demands.
Master's degree or higher in an administrative/academic discipline, higher education administration, public administration, education policy, student development, counseling, or related field.
Oracle Discoverer, IMS-TSO; ImageNow, RUData Repository, MS Office Suite; Cornerstone
Physical Demands and Work Environment:
Must have driver license
Some travel required and evening/weekend availability.
Clean Driving Record
Posting Number: 19ST3680
Location: College Ave (RU-New Brunswick)
Internal Number: 98427
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.