Hospital Operations Manager - Foster Hospital for Small Animals - (19001692)
The Foster Hospital for Small Animals provides high-quality veterinary medical/surgical care to inpatient, outpatient, and critical/emergent small animal cases. In addition to patient care, this hospital is responsible for creating a positive learning experience for Tufts veterinary students, encompassing all practices at the Foster Hospital for Small Animals.
Tufts University's Cummings School of Veterinary Medicine offers one of the most forward-looking educational environments in veterinary medicine in the country. This position reports directly to the Associate Medical Director with a broken-line reporting relationship for financial and administrative responsibilities to the Hospital Administrator.
This position has oversight of Senior Veterinary Technicians, Veterinary Technicians, Veterinary Assistants and Animal Care Attendants. The position also interacts daily with Hospital Operations Manager, Accounting Manager, Pharmacy Supervisor, Sr. Payroll Coordinator and Pathology Manager to ensure smooth operations of the hospital.
The Hospital Operations Manager oversees the daily overall management and direction of clinic-floor activities related to inpatient services working with all our departments. This individual provides leadership, planning, staff management, patient management and operations oversight so the practice can achieve its goal of providing superior customer service to our clients and excellent medical care to our patients. The individual will be responsible for implementing policies and guidelines in accordance with compliance regulations and will have primary responsibly for patient care issues.
BA/BS with at least 7 years of related experience in a veterinary practice and at least 3 years in a practice setting with managerial experience.
If candidate is a Veterinary Technician, CVT is required.
Familiarity with Microsoft Office specifically Excel and Word; demonstrated knowledge of veterinary patient care systems.
Ability to lift up to 25 lbs. with or without accommodation.
Demonstrated leadership experience.
Excellent computer skills.
Outstanding organizational, interpersonal, communications and time-management skills.
Ability to exercise discretion and interact effectively with people at all levels and from diverse backgrounds.
Maintain professional positive outlook, handle multiple projects simultaneously.
Ability to work with frequent interruptions and to multi-task.
Exceptional attention to detail.
Enjoy working with people and solving problems.
Experience with use of electronic medical records.
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Primary Location: United States-Massachusetts-Grafton
Organization: Foster Hosp - Cummings-Vet
Employee Status: Regular Schedule: Full-time
Job Posting: Aug 12, 2019, 4:12:43 PM
Internal Number: 19001692
About Tufts University
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.