UCSD Layoff from Career Appointment: Apply by 08/15/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/26/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position is at the UCSD Rady School of Management's Undergraduate Programs area. The area has 2 of the largest minors on campus, offers many undergraduate business courses, 4 minors (Accounting, Business, and Entrepreneurship, Supply Chain), and provides course work for 2 interdisciplinary majors on campus. The Rady School's values are excellence, innovation, collaboration and integrity. The Rady School staff have created a highly participatory, high energy, upbeat environment where providing excellent customer service to our students, instructors, and faculty, is a priority.
The position advises undergraduate students on registration procedures, minor requirements, course availability, required pre-requisites, drop/add procedures and deadlines, waiting list status, incompletes, and internships etc. The position interprets and implements university policies related to academic guidelines, student enrollments, student course selection, transfer of external courses for UCSD credit, etc.
The Rady School Undergraduate Academic Advisor advises and orients visiting instructors regarding student-related academic policies and departmental practices, grading processes, accommodation policies. The position is responsible for interacting with the Registrar/Degree Audit Team and with other campus departments such as office of student disabilities and academic integrity office.
This position also responds to a broad range of questions from prospective students and their parents. The position represents the Rady School at on-campus events such as Welcome Week, orientations, Admit Day, Triton Day, Triton Transfer Day and presents information about Rady's undergraduate programs to UCSD residential colleges and student clubs.
Lastly, this position manages enrollment for undergraduate courses by prioritizing waitlists and manages the complicated enrollment process for Extension students. This includes projecting enrollments for a variety of courses and balancing the requirements of UCSD enrollment numbers with the needs of Professional Studies/Extension students.
A cover letter is required for a complete application.
Occasional evenings and weekends may be required (rare).
Overtime may be required (rare).
Experience advising students regarding academic performance and course enrollment. Experience with educational policies regarding confidentiality of student information, accommodation of students with special needs, grading policies, registration policies, course scheduling, exam scheduling, etc.
Demonstrated experience explaining registration processes, waitlist procedures, class sequencing, and degree requirements to a variety of students, including non-degree students from international locations.
Experience working with students requesting accommodations; experience interacting with a university (or similar) Office of Disabilities, Counseling and Psychological Services, and other similar non-academic support departments.
Experience researching university policy and procedures, experience analyzing and deciding upon options and best next steps. Experience anticipating problems, recommending solutions and implementing action.
Data entry experience using Excel or ACCESS. Experience (or the ability) compiling data and generating reports. WORD, and PowerPoint experience.
Strong written and verbal communication skills. Multi-tasking, prioritization, and time management skills. Customer-service skills, active listening skills, conflict resolution skills.
Demonstrated experience providing advice and clear instructions, clarifying policies and providing accurate information to instructors and students.
Demonstrated experience working as a team, supporting other team members by assisting with work; collaboration skills.
Job offer is contingent upon satisfactory clearance based on Background Check results.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.