Execute the M State Service Commitment and Service Standards to ensure all stakeholders have a positive service experience.
Provide academic, career, and transfer advising to returning and current students, managing the student-advisor relationship.
Provide outreach and programming to diverse student learners to support their pursuit of academic success.
Work collaboratively within the College to apply retention strategies.
Provide academic advising services to new and/or prospective students.
Work with faculty to implement advising strategies.
Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner. Must be able to travel to meetings.
Bachelor's Degree in student personnel or related field;
Customer service skills sufficient to actively listen to and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner.
Knowledge of outside resources or the ability to locate resources to address student needs;
Ability to communicate orally is essential for all planning sessions, for making speeches and presentations, and for conducting telephone discussions;
Able to work with little supervision;
Good organizational skills;
Ability to communicate and work effectively with diverse populations. These are essential skills when planning and executing admissions and advising processes with large diverse audiences;
Effective communication and human relations skills are essential to this position;
Training and/or experience in providing support services to individuals from traditionally underserved groups and must have a strong commitment to the value of education for all individuals.
Master's Degree in student personnel or related field;
Thoroughly knowledgeable about M State policies and procedures, programs and curriculum, services and resources to assist applicants and students in making sound career and educational decisions.
A complete online application must include:
Letter of interest addressing required qualifications;
Vehicle Notice: NOTICE : In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. Institution: MINNESOTA STATE COMMUNITY AND TECHNICAL COLLEGE - FERGUS FALLS CAMPUS Eeo Notice: Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States at the time of employment. For TTY, call Minnesota Relay Service at 7-1-1- or 1-800-627-3529.
Internal Number: 18663
About MINNESOTA STATE COMMUNITY AND TECHNICAL COLLEGE - FERGUS FALLS CAMPUS
With its 31 institutions, including 24 two-year colleges and seven state universities, the Minnesota State Colleges and Universities system is the largest single provider of higher education in the state of Minnesota. The colleges and universities operate 54 campuses in 47 Minnesota communities and serve about 250,000 students in credit-based courses. Overall, the system produces about 33,500 graduates each year. In addition to credit-based courses, the system offers customized training programs that serve about 153,200 employees from 6,000 Minnesota businesses each year. The law creating the system was passed by the Minnesota Legislature in 1991 and went into effect July 1, 1995. The law merged the state's community colleges, technical colleges and state universities into one system. The system is separate from the University of Minnesota.