UCSD Layoff from Career Appointment: Apply by 06/07/2019 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 06/18/2019. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Under general supervision of the Manager for Instructional Services, the Student Services Advisor provides a wide variety of academic, administrative and student support services to prospective and continuing students for the Division of Biological Sciences (DoBS). Responsibilities include: instructional support, general intake, academic advising, career development and enrichment programming (via Discovering Opportunities in Biological Sciences; Do/Bio), and coordination of enrollment processes.
Responsible for interpretation and implementation of appropriate campus and divisional policies, regulations, and procedures. Participate in planning for short-term and long-term division goals and objectives in support of student academic and educational (Do/Bio) programs. Work closely with supervisor, advisors, Do/Bio Manager, Director of SIS, and faculty on student affairs issues and programmatic matters.
The incumbent will serve as initial point of contact for the Division of Biological Sciences' Student and Instructional Services (SIS) office. Responsible for triage advising services, providing guidance to students and other constituents on UCSD and divisional policies and procedures. Provide individuals with accurate information and appropriate referrals to various campus offices/resources. Provide general office management and administrative support in highly computerized and team-oriented environment.
Overtime may be required.
Proven knowledge of University policies and procedures related to all aspects of student affairs curriculum including, but not limited to: course transfer requirements, the college system, the advising role in serving students, and services available to students through campus departments and agencies.
Demonstrated knowledge of Registrar's regulations and procedures for scheduling, registration, enrollment, and grading.
Proven knowledge of advising and counseling techniques. Skill in service orientation, organization, active listening, and critical thinking. Ability to develop and effectively utilize resources and networks for learning, problem solving and effective liaison and referral.
Solid understanding of University rules and regulations. Ability to interpret policies, set logical priorities, make decisions independently, work with minimal directions, and negotiate conflicts.
Demonstrated basic knowledge of student immigration and visa processes pertaining to international students and scholars.
Proficient computer skills using various systems. Ability to add and update knowledge and skills as needed to meet the direction of the organization. Knowledge of University-specific computer application programs and pertinent databases preferred.
Basic understanding of and experience with event planning and organizing. Proven ability to assist and work independently when given tasks related to planning small and large scale events.
Ability in problem identification and reasoning. Strong negotiation problem-solving, and decision-making skills with ability to act quickly, independently and exercise sound judgment with the acumen and sensitivity to identify those decisions and activities needing higher level consultation and/or group collaboration.
Excellent verbal and written communication skills. Ability to speak effectively before large and/or small groups of people. Ability to prepare narrative reports, memos and correspondence using proper English grammar, spelling, and punctuation, format, and with the ability to proof own work.
Ability to work with diverse populations. Ability to deal with people in a professional and concerned manner and ability to effectively listen, advise, counsel and interact with diverse personalities using tact, diplomacy, and independent and mature judgments.
Proven ability to multitask. Ability to exercise a high degree of flexibility and innovation to seek alternative solutions to unique or complex problems and issues.
Job offer is contingent upon a satisfactory clearance based on background check results.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.