Reporting to the Assistant Director for Facilities Administration, as part of a support team committed to excellence in customer service, ensure efficient human resource functioning for various departments within the Office of Facilities Management. Assist the Assistant Director to ensure compliance with university policy and procedures, and exercises independent judgment in the resolution of human resource issues. Responsible for a wide range of human resources support and consulting services to the department managers, supervisors, staff and administration covering the following: recruitment and employment; diversity awareness needs assessment; salary administration and analysis; employee relations (including grievance resolution, disciplinary action, layoffs, termination); training and education; information management; benefits interpretation, personnel records management, HR policy interpretation, as well as, information dissemination.
Essential Job Functions:
Provide accurate, timely, routine customer focused HR support to Office. Assist with special projects. Handle all inquiries with a customer friendly attitude. Work with the Assistant Director to develop policies and procedures to improve HR services for the Office.
Provides guidance to the administrative leadership with the appeal process and facilitating the department’s response and communication. Gathers sensitive information for grievances, disciplinary actions and other personnel matters.
Participates in Unemployment Compensation Hearings as needed. Provide additional documentation as needed to the unemployment claim/hearing.
Work with managers to obtain posting documentation for new job requisitions. Coordinate start date check list for new employees – space, computer, and any available policies and procedures. Process new positions and employee information into SAP system. Coordinate temporary staff as needed. Maintain and manage personnel files for all new hires and terminated employees.
Leave / Benefits
Assist and advise managers and employees on: sick time, vacation time, holidays, leave of absence, family medical leave, payroll, tuition reimbursement, flexible fringe benefits, deductions, etc.
Collaborate with divisional HR with processing of Family and Medical Leave (FML). Work with staff and bargaining unit to obtain general information about FML related issues. Compile documentation in specified timeframe and provide to staff and records department. Track and update FML determinations and changes. Ensure that all FML related time is tracked in the E210 system. Track FML hours for rolling calendar year as necessary to ensure hours do not exceed 480. Draft FML exhaustion letters. Work with Administrator on FML issues.
Act as primary point of contact for employees (staff and bargaining unit) for payroll. Advise on payroll policies and procedures. Assure that payroll is processed timely and accurately. Responsible for the timely distribution of all payroll checks. Monitor and retrieve overpayments. Process promotions, transfers, reclassifications, salary increases, and overtime. Process and manage tracking for SAP Internal Service Requests (ISR). Responsible for the distribution, documentation, and submission of 120-day and annual reviews to HR.
Assist Supervisors with correct coding of KRONOS and e210 on a regular basis to ensure the accuracy of payroll and the University’s time keeping system. Review documentation to determine if an absence is documented and notify Supervisor.
Primary point of contact for bargaining unit supervisors for time and attendance. Maintain and update E210 time tracking system.
Assist with HR Management/Compliance/Training.
Coordinate the training of new hires and continued training of existing employees.
Responsible for training staff and supervisors in processing monthly payroll, overtime, new hires, terminations, reclassifications, vacation/sick leave and issues related to the Family Medical Leave Act (FMLA).
Perform other duties as required.
Bachelor's Degree in Human Resources, Business Administration, or other related field.
Three years of progressive experience in human resources, preferably in an academic or medical institution setting.
SAP experience. KRONOS experience. Bargaining Unit/Contract Union experience.
Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 30 undergraduate degree credits or18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, and personnel information systems. Knowledge of human resource laws, employment laws, payroll tax issues and compensation. Knowledge of business and management principles involved in tactical planning, resource allocation and coordination of people and resources. Knowledge of accounting and budgeting theory and practices required, including experience with payroll systems and ability to apply administrative HR procedures and practice.
Ability to make independent judgments, problem solve, and decision making skills on a daily basis. Ability to work independently and effectively with all levels of employees. Ability to work in complex, fast paced environment with multiple tasks, short deadlines, and pressure. Ability to prioritize own work and staff's work as needed. Ability to work with flexibility on several tasks simultaneously and to meet various concurrent deadlines.
Very strong organizational skills, analytical and problem solving abilities and attention to detail. Ability to maintain a high level of confidentiality and discretion. Experience providing excellent customer service. Strong interpersonal, presentation, and communication skills, both oral and written. Ability to effectively interact with all levels of University employees, as well as, outside contractors.
Working knowledge of federal, state and local laws and regulations in human resources; working knowledge of emerging trends and practices in human resources. Ability to work collaboratively with others both within and outside human resources. Organized and results oriented.
Classified Title: Sr. HR Coordinator Working Title: Sr. HR Coordinator Role/Level/Range: ATP/03/PB Starting Salary Range: Commensurate with experience Employee group: Full Time Schedule: 37.5 hours Monday-Friday 8:30-5:00pm Exempt Status: Exempt Location: 05-MD:School of Public Health Department name: 10001050-Facilities Management Personnel area: School of Public Health
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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