Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.
Coordinator of Housing Administration, Office of Residence Life - Georgetown University Law Center
The Coordinator of Housing Administration works closely with the Director and Assistant Director to plan, direct, and administer the operations of the residence hall. This position serves as the Initial contact for all staff, students, and visitors in the Gewirz Student Center and is responsible for creating, updating, and enforcing the Residence Life Administrative and Front Desk Procedures for the ORL Standard Operating Procedures Manual. Through schedule coordination among student staff, the Coordinator ensures that the Office of Residence Life is staffed 7 days a week and steps in as an on-call resource for the student staff If issues arise during after-hours or weekend shifts. While working with student staff the incumbent communicates with and reports on resident maintenance requests, manages the ordering office supplies, and answers inquiries from residents and the general public. The Coordinator prepares paperwork for the work study staff members and all newly hired personnel and maintains all records, reports, and departmental files. Additionally, this position will maintain the Residence Life web site, handle weekly payroll, and provide program support as needed.
The incumbent will be responsible for facilitating the administration of programs and processes and completing the billing process associated. He/she monitors and reconciles department cost center reports, housing deposits and all payments for academic year and summer housing to ensure compliance with financial procedures. Specific programs and processes include summer housing, work study programs, and all off-campus housing. Off-campus housing will require close work with our third party off campus website provider and the incumbent must develop a knowledge base of local apartment communities and serve as a presenter for all of-campus housing events on campus. Through knowledge of the off-campus housing community, the Coordinator will work closely with the Director in determining rate setting for on-campus housing. Additional duties include but are not limited to:
Administrative and Financial Support
Assist in developing and monitoring the housing budget by working with Director and Assistant Director and making corrections or amendments.
Responsible for processing financials for housing budget and contracts.
Deposits housing charges, reallocations cost, manages tax compliance, and ensures all payments are entered correctly. Track transactions through the process to completion. Proactively intervenes when necessary.
Develop agendas and plan for the handling of housing and program logistics.
Manages the student assistant hiring process.
Coordinates the collection and review of all necessary financial and HR documents.
Maintains master office schedule, orders office supplies, and provides other financial and administrative support for programs as needed.
Serves as front line person for ORL and handles all walk-in inquiries and needs, either directly or indirectly.
Manage daily services provided at the Gewirz front desk including Facilities service requests, equipment checkout, newspaper distribution, mail forwarding, and loan key inventories.
Schedules front desk coverage and communicates to student workers. Supervises front desk student staff and delegates responsibilities.
Ensures adequate communication is provided to the community through emails, calls and walk-in's.
Evaluates and documents desk processes. Updates student workers on current processes, projects, and tasks and follows u to provide feedback.
Student Programs Processes
Manages move-In and move-out process.
Responsible for running the Off-Campus Student Housing Program.
Meets with local apartment community representatives, and plans and implements off-campus housing fairs or other pro rams and activities.
Works on housing website and approves listings.
Other duties as assigned.
A bachelor's degree and 1-2 years of experience in a related field
Proven ability to work directly with students and programs
Knowledge of accounting procedures, good communication skills, and the ability to accurately assess complex issues will make the ideal candidate successful
Previous student housing administrative experience is preferred
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR07279
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.