The Temporary Office Assistant performs complex and diverse administrativeduties in support of the day-to-day operations of the Section of Otolaryngology â“ Head & Neck Surgery.
Day to day faculty support for three faculty members including: calendar management, travel logistics, reconciling expense reports, assisting with manuscript preparation, and other duties as assigned.
Serves as residency program coordinator to administratively support OHNS residency program.
Serves as a liaison to the University and hospital community regarding administrative issues such as finances, personnel, and communications.
Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
Coordinates office functions, including developing and implementing office procedures and policies.
Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
Manages other personnel matters, including the faculty recruitment process.
Performs high-level administrative duties in support of Section functions.
Monitors faculty expense accounts and advises faculty of problem spending patterns.
Receives, processes, and tracks all bills and expense reimbursements.
Researches, compiles and analyzes data to create reports, proposals and other documents including but not limited to financial and monthly reports.
Composes and edits correspondence and other documents.
Maintains and updates Web content.
Monitors and orders office supplies.
Oversees and maintains the physical office space, ordering equipment repairs and upgrades.
Other duties as assigned.
Excellent oral and written communication skills.
Excellent interpersonal and customer service skills.
Ability to handle sensitive and confidential situations and information with absolute discretion.
Ability to maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
Excellent problem-solving skills.
Ability to use appropriate resources to resolve an issue.
Ability to follow an issue through to resolution.
Considerable skill in working both independently and as a team member.
Ability to take initiative and organize and complete projects with minimal supervision.
Education, Experience or Competencies:
Bachelor's degree required.
A minimum of two years of progressively responsible administrative experience required.
Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections preferred.
Technical Knowledge or Skills:
Proficiency with word processing applications and spreadsheets and databases required.
Reference Contact Information
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Internal Number: JR06079
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