1) Under the direction of the Director of Laboratory Schools Security, assists students, faculty, staff and visitors of an elementary and high school environment and maintains a safe and secure environment for the entire Laboratory School community.
2) Delivers non-sworn security services including conducting foot patrol and providing a presence on school grounds, participation in investigation of incidents in coordination with School Administrators, maintaining accurate and up-to-date reports, providing security and emergency response and being supportive of the mission of the Schools by recommending security strategies and assisting with special duties and projects.
3) The Community Services Officer serves as a link between law enforcement and the school, school administration, teachers, parents, and students.
4) Assists students, faculty, staff, and visitors whenever needed and works to maintain a safe and secure environment for the entire School Community.
5) Patrols campuses on foot and inspects hallways, stairways, and all other public areas for fire/safety hazards. Reports any unusual condition or malfunctioning equipment.
6) In conjunction with the University Police Department, assists with investigations of all criminal and suspicious occurrences on school campuses and act/reports same.
7) Responsible for the visitor management function of the Charter School including checking identification and logging visitor information and monitoring incoming personnel and visitors after hours.
8) Works with guidance counselors and other student support staff to assist and provide services to students involved in situations where referrals to service agencies are necessary.
9) Enforces photo ID policy and parcel inspection policy along with all other University of Chicago policies.
10) In the event of emergencies, requests emergency services assistance obtains necessary information and notifies appropriate personnel giving nature and location of the incident. Evacuate persons from dangerous areas, secure buildings or areas, and assist in disaster situations.
11) Respond to non-hazardous, non-emergency and other calls for service in lieu of a police officer, such as lost property, requests for safety escorts, building close procedures, and motorist assistance.
12) Write reports documenting incidents and calls for service and prepare other written correspondence as required.
13) Maintain various logs and records; gather information and prepare routine reports as assigned; enter input, and retrieve a variety of information using a computer.
14) Provide a variety of administrative functions in support of the department and assist with projects as needed.
15) Provide traffic control at traffic crashes, school dismissal periods, special events, and as necessary.
16) Provide information and assistance to the general public; answer citizen inquiries and respond to complaints and requests for services.
17) Observes activity and traffic in the assigned area to enforce university rules/regulations; alerts visitors of infractions; removes unwanted or disruptive individuals from university property.
18) Assists in conducting fire and other security-related drills.
19) Openly supports the mission and vision of the Department of Safety and Security â“ The University of Chicago Charter School.
20) Provides safety escort services upon request.
21) Provides information to students, faculty, staff, and visitors including directions, information about crime prevention, community services, programs, and practices.
22) Establishes and maintains a close partnership with school administrators and other security personnel.
23) Performs other duties as assigned.
24) Employees in these positions are designated as 'essential staff.' Essential staff members are required to report to work to ensure that University operations continue uninterrupted during emergencies, inclement weather, or conditions that require the University of Chicago to close or restrict operations. Essential staff may be required to report for an unscheduled shift and work more than his/her regularly scheduled hours.
1) Commitment to serving the interest of the University community and the strategic goals of the Department of Safety & Security.
2) Ability to absorb and interpret the information given while maintaining perspective on the goals of the department.
3) Ability to maintain professionalism, credibility and good customer service skills when dealing with all contacts, internal and external.
4) Ability to remain calm and objective throughout stressful and unpleasant situations.
5) Willingness and ability to make timely, sound decisions and accept concomitant responsibility required. Ability to communicate effectively and consistently with others using tact when necessary required. Knowledge of importance/priority in determining what should be communicated to supervisors required. Ability to negotiate compromises between others.
6) Ability to evaluate the job performance of employees through observation and/or review of work product.
7) Ability to effectively deal with a variety of unpleasant circumstances and unusual human conduct associated with and/or arising from emergency situations including, but not limited to, physical trauma, mental and/or physical stress, panic, etc.
8) Ability to establish and maintain effective working relationships with public and enforcement officials, general public and members of the University community.
9) Ability to work with people of various ages and backgrounds and with diverse constituencies, including students, parents, faculty, and staff.
10) Ability and skill to build consensus and credibility across the campus.
11) Ability to resolve conflicts and manage sensitive emergency situations appropriately. Demonstrated self-restraint in challenging and/or difficult situations.
12) Ability to work in inclement weather or weather extremes required. Ability to demonstrate that he/she is of good moral character. Ability to demonstrate that he/she has a good driving record.
13) Ability to mentally and physically react effectively, quickly, calmly, and rationally during times of conflicts and emergencies.
14) Ability to use a desktop computer, pager, two-way radio, fingerprint equipment, camera, copy machine, and telephone.
15) Ability to initiate, implement and follow through on projects, programs or assignments with completed staff work.
16) Ability to think critically.
1) Exposure to human blood, human blood components.
2) High-stress environment.
3) Outdoor weather exposure.
4) Requires use of personal protective equipment.
1) Ability to be aware of safety hazards and take appropriate precautions.
2) Ability to communicate in writing.
3) Ability to communicate orally.
4) Ability to follow written and verbal instructions.
5) Ability to give directions.
6) Ability to handle sensitive matters with tact and discretion.
7) Ability to handle stressful situations.
8) Ability to learn and develop skills.
9) Ability to maintain a high level of alertness.
10) Ability to pay attention to detail.
11) Ability to react effectively, quickly, calmly, and rationally during conflicts and emergencies.
12) Ability to read.
13) Ability to work with people from diverse cultures and backgrounds.
14) Active listening skills.
1) Ability to bend, crouch, or stoop.
2) Ability to climb stairs five stories or more.
3) Ability to hear, including making fine discrimination in sound.
4) Ability to operate a vehicle safely.
5) Ability to operate equipment necessary to perform job Ability to perform strenuous physical exertion at times.
6) Ability to run.
7) Ability to safely defend self/or others in hostile, combative situations.
8) Ability to see, including color, depth perception, or clarity.
9) Ability to sit for 4 hours or more.
10) Ability to stand for 4 hours or more.
11) Ability to travel to various on-campus locations.
12) Ability to Use Standard Office Equipment.
13) Ability to Use Standard Work Station Equipment.
14) Effective audio-visual discrimination and perception.
1) High School Diploma or GED
2) National Certification with the National Association of School Resource Officers Training (NASRO) preferred.
1) 5+ years of experience working in an elementary or high school (K-12) environment.
2) 5+ years of experience in security and/or law enforcement.
3) Experience working in a university environment
2) Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR06051
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