Work collaboratively with the Director and Assistant Director in support of the vision and mission of the Department as well as ensuring compliance to FERPA, GLBA, FDCPA (UDAPPS), FCRA,TILA (RegZ), SCRA, TCPA, CFPB, NACHA, PCI-DSS, VBTA, DOE TitleIV and Cash Handling, etc. Independently perform a variety of complex accounting duties to include balancing between Paymetric, SAP, PNC and all business transactions/receipts. Supervisor and Backup to all cashier(s) and cashiering functions. Produce extensive financial reports as needed for business processes. Mastery of MS Excel. Assist in the administration of the activities of the Office of Student Account Services which processes the Universities cash receipts, disburses financial aid refunds, maintains Perkins loan documentation, processes and collects past due account receivables and federal/institutional student loans. Assists the Director of Student Account Services in the oversight of the private financial institutions(s) that operate on campus. Supervise, hire, discipline, and train assigned staff. Initiates spot checks on various departments to insure consistency with procedures and policies. May draft procedures and policies and serve as the lead worker for all accounting functions and financial reporting in Student Account Services. Serve as supervising administrator in absence of Director.
Primary Responsibilities :
1. Supervise assigned area. 2. Maintain and promote exemplary customer service. 3. Proficient in extensive utilization of MS Excel functions for reporting. 4. Initiate and maintain cash control procedures. 5. Take lead role in maintaining departmental PCI compliance procedures and processes. 6. Primary liaison between Sr. Tech Support Specialist for PCI and Student Account Services. 7. Assist in the development and implementation of new policies, and instructing the appropriate staff in policies and procedures to be followed. 8. Recruit, manage, evaluate, discipline and train all designated staff including students. Determine staffing hours and levels of the office area. Develop work schedules, etc. 9. Reconcile a variety of transactions (Paymetric, cashier functions, ACH, etc) to SAP and PNC as required; independently evaluate, analyze, investigate and resolve problems. 10. Identify and evaluate problems and propose solutions to deficiencies in cash handling issues and other departmental procedures. Assist in maintaining an updated departmental handbook. 11. Assist in the oversight of the private financial institutions that operate on campus. 12. Assist the Sr. Tech Support Specialist for PCI in the oversight of the University located credit card machines. 13. Serve as liaison between SAS and/or Comptroller's Office, banks, third party transaction organizations, etc. 14. Act as the back up to Director in his/her absence. Serve as the Lead Worker for a variety of office reconciliation/accounting issues. Seek ways to improve quality of services. 15. Oversee monthly payments and reconciliation on collection agency accounts (SAP to Agency). 16. Assist with special projects and reports, assist auditors as required. 17. Professionally represent Student Account Services by attending meetings as assigned. 18. Recommend technology enhancements to improve the flow of information and systems. 19. Authorize reinstatement of student's class schedules after financial deficiencies have been corrected. 20. Collaborate in developing and conducting training programs in correct procedures and policies as well as financial literacy to students in conjunction with campus constituents. 21. Independently answer inquires from a variety of internal and external sources, and provide explanation and interpretation of the policies, practices and procedures. 22. Ensure consistent communications from all SAS outlets, i.e. campus catalog, websites, orientations etc.
Minimum: Bachelor's degree in Accounting, Finance, or applicable Business Degree. Firm understanding of transactional and fund accounting. Strong management skills/experience, computer knowledge to include, reporting/analysis, and proficiency in Microsoft Office Suite, especially EXCEL functions, reporting and web based transactions.
Minimum Education: Bachelor's Degree
Minimum Experience: 3 years
Quick Link: 8457
Internal Number: 8457
About Northern Kentucky University
NKU is a growing metropolitan university of more than 14,000 students served by more than 2,000 faculty and staff on a thriving suburban campus near Cincinnati.
Located in the quiet suburb of Highland Heights, Kentucky—just seven miles southeast of Cincinnati—we have become a leader in Greater Cincinnati and Kentucky by providing a private school education for a fraction of the cost.
While we are one of the fastest growing universities in Kentucky, our professors still know our students' names.