Education & Experience:

• High School Diploma or equivalent. Bachelor's Degree in Public Administrations, Business Administration, Higher Education or a related field preferred. 
• Three (3) years of experience in general office administrative/clerical involving fan and consumer behavior, engagement, high impact practices in higher education, and development and execution of marketing and ticket sales strategies.

Knowledge, Skills & Abilities:

• Knowledge of office methods, procedures and practices, and a thorough mastery of English, grammar, spelling and punctuation.
• A comprehensive knowledge of applicable University infrastructure, policies and procedures is required.
• Active problem solving skills are required along with effective and sensitive interpersonal skills.
• Ability to learn and adhere to NCAA compliance rules; knowledge and experience with application of NCAA, CCAA and CSU rules and regulations;
• Ability to lead paraprofessionals and take initiative to develop and execute programming and strategies as they relate to fan engagement and marketing; ability to perform in a fast paced environment
• Expertise in using standard office software such as MS Office package is required.
• The ability to prepare and present reports is required.
• Working knowledge of standard theories, practices, principles, and techniques of communication and marketing.
• Graphic design skills at the proficiency level with at least one year of experience in working for non-profit organizations, cultural or educational organizations.
• Familiarity with website content maintenance (Drupal).
• The ability to interpret independently, and apply a variety of complex policies and procedures is required along with the ability to identify deviations from applicable policies.
• The ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions is required.
• The ability to identify and troubleshoot office administration problems, recognize and advocate for solutions that yield programmatic progress and improvement, as well as respond to work area-related inquiries and requests is required.
• The ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• The ability to perform business math, support the analysis of budgetary data, and make accurate projections requiring some inference is required.
• The ability to work professionally, collaboratively, and collegially with a diverse group of people, clients and co-workers, is required, as is the ability to use persuasion and negotiation to expedite projects and achieve results.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. 

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.  Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)