Position: Temporary Program Coordinator Hours: This is a full-time position (37.5 hours per week/ 9:00am-5pm / M-F) Pay: $25.00 per hour Campus: Chicago Approximate start date: ASAP Approximate end date: TBD
Northwestern University is seeking a Temporary Program Coordinator for the Chicago campus.
Temporary Job Description:
The Temporary Program Coordinator provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions. The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)
Manages day to day operations.
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Manages design and development of program databases; compiles & analyzes data; prepares reports.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Budgets & Financial
Participates in budget preparation.
Maintains budget & associated analysis & reports.
Communication, Outreach & Recruitment
Develops coordinated, consistent marketing and brand messages.
Creates state-of-the-art website.
Incorporates social media and networking into program/project aspects as appropriate.
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
Implements corrective actions required as a result of surveys or other indicators.
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Coordinates faculty recruitment, appointment & credentialing processes including placing ads, candidate communication & visit.
Provides support for preparation of Promotion & Tenure cases.
Initiates FASIS appointment paperwork.
Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading.
Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
Manages academic quality and continued growth and expansion.
Identifies & obtains external expertise as needed and works with content experts for current and new programs.
Reviews programs/projects to increase efficiencies to support growth.
Leads program/project updates and improvements.
Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc.
Advises students regarding admissions, academic, career and development matters.
Reads & evaluates admissions files and participates in candidate selection.
Interviews and screens applicants.
Implements strategy regarding structure, process, & staff support of students in compliance with NU policy.
Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline.
Performs other duties as assigned.
Minimum Qualifications: (Education, experience, and any other certifications or clearances)
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
1 year program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Computer Proficiency: Successfully uses multiple software programs independently. Software may include Excel, Outlook, Word, Office
Communication, Oral and Written: Communicates effectively one-on-one, in small groups, and in public speaking contexts; writes precise, well-organized emails, letters, and memos while using appropriate vocabulary and grammar.
Customer focus: Regularly monitors student and faculty satisfaction; provides suggestions to improve quality and value to students and faculty.
Efficiency: Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands/pressures of assignments and adjusts accordingly.
Organization: Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and/or resources.
Problem Solving: Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.
Preferred Qualifications: (Education and experience)
Master’s degree; 3-5 years previous experience managing graduate-level education programs.
Preferred Competencies: (Skills, knowledge, and abilities)
Business Acumen: Possesses business savvy and demonstrates the activity to foster and lead cost-efficient initiatives without sacrificing quality or core values.
Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement.
Creativity: Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.
Familiarity with NU or higher education CRM systems (SES, CLSS, RADIUS, etc.)
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36734
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.