The University of Pittsburgh Athletic Department is seeking qualified candidates for the position of IT Support Analyst. This position will be a member of the Athletics IT Help Desk, which provides technical support for Athletic Department computers, mobile devices, and software systems.
The individual will be responsible for maintaining and troubleshooting all hardware and software systems within the department and making recommendations on improvements as well as, diagnosing and resolving all help requests in a timely manner. The individual must be highly organized, highly motivated, and possess excellent customer service skills. The IT Support Analyst will also be responsible for providing solutions to problems that are consistent with generally accepted IT standards. To perform these duties effectively, the individual must be able to communicate with coaches, staff, and vendors in a respectful, professional manner.
Requirements: Bachelor's degree in computer science, information science or related area and at least one year of full time experience. Individual will also be required to have a strong understanding of policies, procedures and generally accepted principles of information technology. Individual must be able to resolve unique problems by collecting and interpreting information to determine correct solutions. Must possess a strong knowledge of Microsoft operating systems, hardware and excellent trouble-shooting skills.
The individual must also have excellent customer service skills and strong interpersonal and leadership skills.
At least 1 years of full time experience in a similar setting.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity, and diversity. EEO/AA/M/F/Vets/Disabled.
Assignment Category: Fulltime-Regular
Job Classification: Staff.Systems/Programmer.II
Minimum Education Level Required: Baccalaureate
Minimum Experience Level Required: 1-2 years experience
Work Schedule: Monday - Friday, 8:30 a.m. - 5:00 p.m.
Hiring Range: $26,988.00 - $43,212.00
Relocation Offered: Yes
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: The following PA Act 153 clearances and background checks may be required prior to commencement of employment and as a condition of continued employment: PA State Police Criminal Record Check, FBI Criminal Record Check, PA Child Abuse History Clearance.
Required Documents: Resume, Cover Letter
Internal Number: 19005736
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.