The Director, Residence Life and Housing reports to the Vice President for Student Affairs and is responsible for a comprehensive Residence Life and Housing program that fosters a living/learning environment and overall development, implementation and evaluation of a community-based residence life program with 1,500 residents. The Director of Residence Life and Housing provides leadership and direction for all administrative functions within the Office of Residence Life Housing to ensure support of the University's mission. This is a twelve month, live off position with on-call responsibilities.
Master's degree in higher education administration, college student personnel or a related field plus five years of progressive responsibility in residence life and/or housing with previous professional supervisory experience and an active involvement in higher education professional organizations and associations or equivalent combination of education and experience. Experience with and aptitude for working with living learning communities, particularly first year living learning communities.
Ability to supervise and train both professional and student staff, including organizing, prioritizing, and scheduling work assignments.
Ability to work effectively with academic affairs units and with faculty members to create seamless learning environments.
Understanding and appreciation of college student development.
Ability to work collaboratively with faculty, staff, and students is essential.
Experience with higher education learning outcomes and assessment.
Skill in budget preparation and fiscal management.
Knowledge of student development theory and student personnel administration.
Knowledge of academic standards governing student probation, suspension, and/or expulsion.
Ability to foster a cooperative work environment across divisions.
Knowledge of financial/business analysis techniques.
Conflict resolution and mediation skills.
Employee development and performance management skills.
Knowledge of new student transition issues.
Knowledge of faculty and/or staff hiring procedures.
Ability to coordinate quality assurance programs in area of specialty.
Skill in establishing, directing and enforcing policies and regulations, which pertain to campus life and to student development.
Ability to resolve customer complaints and concerns.
Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
Ability to establish and direct crisis management services, activities, and procedures for students in distress.
Knowledge of organizational structure, workflow, and operating procedures.
Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
Knowledge of student support programs and services.
General knowledge of office management techniques.
Proficiency in Word, Data Systems management, other software packages.
Ability to effectively communicate with a variety of constituents both orally and in writing.
Excellent interpersonal skills.
Ability to organize workflow and coordinate projects within the office and with other departments across campus.
Ability to create and interpret policy and procedures established within the Office of Residence Life.
Experience in developing on-call protocols and procedures.
Ability to work evenings and/or weekends as necessary.
Valid driver's license with good driving record: must be insurable.
Must live within a 20-30 minute range of campus due to on call responsibilities.
Evening hours may be required at times.
Assist the Vice President for Student Affairs in supporting and promoting the University mission, values, and strategic plan and report regularly concerning student issues, major discipline problems, and strategic planning.
Provide direct supervision of four Residence Directors and one Coordinator of Housing Operations and indirect supervision of all student workers including Senior RAs, RAs, and office workers.
Lead the Faculty in the Halls program.
Evaluate and assess University housing occupancy, retention, and projection trends; oversee the residential facilities to maintain a safe, secure, and healthy living environment; confirms that all room assignments and billing are completed and communicated to students.
Coordinate meetings/communications with departments regarding the processes for housing of on-campus students; works with disability services, athletics, and other necessary offices to determine students’ housing needs; coordinates with admissions department and student financial services to verify deposits and completed applications for freshman and non-registered students.
Assist in the management of department operations, strategic and master planning, goal setting, and establishing appropriate policies and procedures.
Establish, implement, evaluate, and monitor departmental goals and objectives.
Provide oversight of daily office functions.
Develop and administer the Residence Life and Housing budget.
Provide oversight of billing and contract processes for student housing.
Chair department meetings.
Coordinate development of departmental policies and procedures, including working across divisions to manage on-call procedures for the institution.
Respond to issues and concerns raised by students and parents in a manner consistent with the values of the University and Student Affairs.
Serve as liaison to university departments, including Admissions events representation.
Participation in some University-sponsored weekend events as a departmental representative.
Must be available to provide direction and guidance to staff in emergency situations at any time, day or night.
As Maryland's third-largest independent university, Stevenson serves more than 4,400 students pursuing bachelor's, master's, and adult undergraduate degrees in the classroom and online. Founded in 1947 as Villa Julie College, the University is committed to providing a career-focused education and to offering programs that ensure our students' success in an increasingly dynamic job market.The University imbues its emphasis on career throughout the educational experience, from coursework to experiential learning. In addition to providing students with a quality liberal arts education, the University also stays true to its tagline, "Imagine Your Future. Design Your Career." Stevenson graduates gain the knowledge and skills that they can apply to not just their first job or graduate course but also carry with them throughout their lives. This promise is made explicit through the Career ArchitectureSM model, which carefully mentors students through a process of learning who they are within a framework of theory, practice, and mentoring. Stevenson has historically high job and graduate school placement rates for its students, helping them find success by starting their careers or by ente...ring graduate school for continuing their education. In 2013, the Maryland Career Development Association (MCDA) recognized the impact of the Career Architecture process by awarding Stevenson with its annual MCDA Organizational Career Planning Award. This award recognizes an institution that has developed an excellent program for career development within the organization.