Position is responsible for the revenue cycle transformation for ColumbiaDoctors as part of our transition to EPIC. This position is a leadership position that will represent ColumbiaDoctors on the consortium EPIC implementation team and will be a driver of change in the organization. The Chief Revenue Cycle Officer, which will oversee the revenue cycle operations will report to this position. After EPIC implementation, this position will lead revenue cycle EPIC optimization and implement revenue cycle process improvements/ potential centralization.
Develop overall strategy for Revenue Cycle Transformation, including
Identify opportunities for centralization and lead the process of integration
Evaluation of practices compared with industry best practices
Enhance revenue cycle scorecard, ensuring that metrics are defined consistent with industry standards
Development of additional tools and system solutions
Perform a risk assessment on revenue cycle and prioritize opportunities for improvement
Enhance tools to measure Department performance
Perform and monitor readiness assessment for EPIC implementation
Serve as senior revenue cycle leadership for Columbia to the Epic Revenue Cycle Implementation Team, representing ColumbiaDoctors interests while taking a consortium view on the ideal configuration of the system. This involves working closely with the CMIO and the practice plan's Chief Operating Officer.
Foster relationships with EPIC, EPIC build team and consortium colleagues
Identify service delivery options to offer quality and competitive resources for revenue cycle work
Manage revenue cycle staff engaged in EPIC implementation, stabilization and optimization.
Responsible for direct oversight of revenue cycle, through the management of the Chief Revenue Cycle Officer
Manage EPIC revenue cycle optimization after go-live
Cultivate a culture focused on best in class operations and continuous improvement
Identify and lead adoption of revenue cycle process improvements, including evaluating cost and quality opportunities associated with centralization/ implementation of best practices across the organization
Nurture relationships with Departments' management for successful adoption of best practice workflows and achievement of optimal revenue cycle performance
Working closely with Chief Revenue Cycle Officer, develop structure and efficiency within the Central Business Office (CRO) and Provider Enrollment Group to offer high quality services
Review core charge back mechanism for central business office and modify to ensure it is equitable to all Departments
Responsible for identification and trouble shooting of significant reimbursement issues with 3rd party payers
Identify opportunities for enhanced training within the practice plan
Bachelor's degree and a minimum of 10 years of practice management experience required
Proven success in change management and process re-engineering
Strong Project management skills
Strong personnel management skills
Experience working in a matrix reporting structure
Demonstrated skills in problem assessment and resolution
Strong leadership, customer service skills, demonstrating persuasion and diplomacy skills
Strong knowledge of data bases, business intelligence and other IT solutions
Excellent analytical and problem solving skills.
Must be a motivated individual with a positive and exceptional work ethic.
Excellent oral/written communication, interpersonal, organizational, analytical and computer (e.g. Word, Excel, Power Point, other database software, etc.) skills
Ability to work in a fast paced, changing environment, take initiative, be flexible, and perform multiple tasks
Self-starter with a well-developed aptitude for quantitative analysis capable of working with minimal oversight to set priorities, solve problems or meet needs
Strong executive presence
MBA in accounting or finance, preferred
Experience in an EPIC environment required; EPIC implementation experience preferred
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 501648
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.