Provide support implementing and maintaining efficient office systems and protocols
Provide direct clerical support to dean, associate deans, other administrators and faculty as requested
Provide timely and accurate data input and reports using the Fordham data base systems and software such as Banner, Blackboard Fordham Connect, Web Focus, Google Drive, WebEx, etc.
Helps instruct staff and faculty on the use of data systems such as Fordham Connect, the set-up of virtual meetings via WebEx, conference call, etc.
Assist in organizing and maintaining documents and records including proper format for memos, letters and other correspondence/communications
Disseminate print and electronic information as requested by administrators and faculty
Promptly answer and properly route calls and email inquiries taking complete messages and contact information
Respond to faculty and administrator communications and requests in a timely manner
Assist with copying, faxing, filing, and document preparation such as handouts and course materials
Provide logistical support as needed for meetings, activities, lectures, social gatherings, and ceremonies
Provide a variety of direct support services to students, faculty, alumni and other visitors to GSS ensuring accuracy of information and assistance with problem solving
Maintain up-to-date school/department calendars and checklists of important dates, meetings and events
Ensure follow through on all received requests for assistance and track with documentation
Assist with the development, organization and maintenance of school related official forms and documents
Ensure confidentiality and security of confidential record/information
High School diploma or GED equivalent required. Bachelor’s Degree preferred.
Minimum 3 years office experience. Prior experience in higher education/educational institution preferred
Proficiency with software applications such as Microsoft Word, Excel, PowerPoint, Google spreadsheets, etc.
Excellent organizational skills, self-motivated, detail-oriented and able to prioritize responsibilities
Clear, effective written and oral communication skills
Ability to work independently as well as part of a team in a complex environment
Possess integrity and strong ethical standards and ability to problem solve
Possess strong interpersonal skills with a customer-service orientation
Additional Salary Information: *Level 6 must meet the required criteria
Internal Number: C00645
About Fordham University
Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United kingdom.