1. Develops the initial project charter and clarification of the project scope, requirements, measurable outcomes, and project deliverables. 2. Works with respective process owners and using the business analytics, prepares the associated business case. Documents the "as is" and "to be" business processes using standard process modeling tools and process improvement methodologies. 3. Conducts thorough business case and external customer value analysis to determine selection, prioritization positioning and approach for broadest range of potential solutions (e.g., outsourcing, process improvements, and technology solutions). 4. Communicates compelling and concise analysis to enable business owners to make well informed decisions regarding options for problem resolution and opportunity realization. Reviews system capabilities, workflow, and scheduling limitations to determine if requested system change is possible within existing system and is within the scope of the current project definition. 5. Gathers, compiles, and produces relevant business analytics on departmental performances including production of Performance Metrics and opinions/suggestions for improvement opportunities. 6. Develops and delivers quality analysis, reporting and presentation materials. 7. Responsible for requirements prioritization and solution risk analysis 8. Fully integrates baseline and metrics tracking into initiative planning and execution for optimal results. 9. Designs, plans, communicates and executes the departmental readiness plan. 10. Oversees, develops, facilitates and delivers training plans. 11. May perform other duties as assigned.
Preferred Education: 1. Bachelor's degree or equivalent education/experience. 2. 6+ years related experience in business architecture, process analysis and configuration of medium-to-large applications or an equivalent combination of education and experience. 3. Familiarity with Salesforce applications. 4. Proven ability to provide support through troubleshooting, enhancements and best practices development.
Preferred Education, Experience and Skills: 1. Bachelor's degree or equivalent education/experience. 2. 6+ years related experience in business architecture, process analysis and configuration of medium-to-large applications or an equivalent combination of education and experience. 3. Familiarity with Salesforce applications. 4. Proven ability to provide support through troubleshooting, enhancements and best practices development.
Posting Position Title: Senior Business Systems Analyst
Required Skill/ability 3: Strong knowledge of the full software/application development cycle, particularly in an iterative environment: process analysis, process design, configuration, testing, release, maintenance and the ability to document requirements. Proven ability configuring and developing SaaS/PaaS solutions. Solid expertise with relational databases.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Senior Salesforce Administrator
Required Skill/ability 1: Proven strong contributor and analytical thinker with excellent verbal/written communication skills and high motivation to learn new technologies in a collaborative environment. Ability to work independently as well as part of a team on multiple projects simultaneously.
Required Skill/ability 4: Interested in creating a culture around data, collaboration and creativity while rapidly learning new cloud-based technologies.
Required Skill/ability 2: Proven ability to lead and facilitate business process mapping sessions. In addition, ability to document business processes, both "as is" and "to be", using standard modeling tools.
Bachelor's Degree in business, technology or related field and six years of related work experience in analysis of business needs and development of related business systems or an equivalent combination of education and experience.
Internal Number: 56800BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.