A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Provides administrative support to the assigned department chairs, faculty members and students within the College of Arts and Sciences. Maintains functionality, appearance, and safety of the office. Assists with the departmental events organization, publicity, communications, and social media.
Office Support and Administrative Services
Assume primary responsibility for reception (phones and walk-in traffic)
Monitor class registrations, enrollments, waitlists, and rosters, as requested
Assist department chairs with calendars and meeting schedules
Take meeting minutes, as requested
Prepare correspondence and mailings
Use effective and professional oral/written communication and interpersonal skills
Create, maintain, and update documentation and material related to program activities
Social media support and event planning
Take the lead on event planning, including managing logistics, catering, ticket sales, implementing publicity strategy
Support planned departmental events (including evenings and weekends)
Assist in the production of marketing materials, mass emails, event flyers and programs using Adobe Suite software
Updating department web pages using Drupal, as directed
Supporting department social media outlets, as requested
Student and Faculty support
Respond and find general solutions to student needs/problems (incorrect grades, closed sections, drops/adds, overrides, registration, and advising) – using Banner, WebFocus or other systems
Communicate general established policies, regulations, and procedures in response to student, faculty and general public inquiries
Provide support to academic advising work by making appointments and maintaining records to document advising efforts
This is an entry level position with opportunities to advance to higher level position based on merit and performance over time.
Two years of customer service/professional experience.
Demonstrated problem solving skills.
High school education or equivalent combination of education and experience (GED).
Strong organizational and communication skills, ability to work with a diverse group of individuals.
Ability to perform duties in a timely and efficient manner, using good judgment and respecting confidentiality of students, faculty and staff.
Demonstrated experience in Microsoft products and willingness to learn new software programs such as Banner and WebFocus.
Occasional evenings and weekends are required.
Experience with event management and social media.
Prior experience in an academic environment or equivalent combination of education and experience.
Knowledge of and ability to use computer software and applications including information storage and retrieval systems.
Knowledge of Adobe Suite software.
Ability to keyboard with speed and accuracy.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 175055
About University of Michigan - Flint
The University of Michigan-Flint is a comprehensive urban university of diverse learners and scholars committed to advancing our local and global communities. In the University of Michigan tradition, we value excellence in teaching, learning, and scholarship; student centeredness; and engaged citizenship. Through personal attention and dedicated faculty and staff, our students become leaders and best in their fields, professions, and communities.