Reporting directly to the Simulation Center (SIM Center) Director of Operations and indirectly to the Medical Director of the Simulation Center, the SIM Center 3D Printing Lab Manager will provide 3D printing models to the clients of the SIM Center. Primary responsibilities include managing 3D printing request, operation of commercial and consumer level 3D printers, 3D printing materials and general maintenance, pre and post processing of prints and 3D printer software.
Works directly with internal and external clients requesting a 3D print, establishes with the SIM Center Director of Operations print request queue, 3D print policies and procedures (SOP) for requesting 3D prints.
Process 3D printer model request including reviewing of files in multiple formats, validate printability, notification to client and Sim Center Director of Operations of exceptions and validate printability.
Responsible for all aspects of the 3D print from intake to materialization, segmentation, print, post 3D print processing to remove support structure to final 3D print delivery to client.
Establishes with the SIM Center Director of Operations the Standard Operating Procedures (SOP's) of all SIM Center 3D printer requirements. Including printer setup, maintenance and cleaning, removal and proper disposal of all 3D printer waste materials including hazardous waste.
Manages inventory levels of all supplies for 3D printing, this includes ordering, confirming stock availability with vendors, restocking of inventory, rotating date specific 3D printer materials and material cost reports.
Interface directly with faculty requesting to learn segmentation of 3D prints for patient and departmental prints for instructional based trainings. Install and teach qualified faculty segmentation software.
Conducts routine equipment maintenance of all 3D printers at the SIM Center, all associated equipment and ensures proper 3D printer software, downloads and upgrades. Conducts all manufacturer required maintenance, repairs and upgrades to maintain 3D printer quality. Maintain all post processing equipment. Maintains cleanliness of 3D printing equipment, supplies and processing areas.
Identifies and communicates the need to the SIM Director of Operations for replacement equipment, instrumentation, supplies and obtains cost to facilitate new purchases.
Interfaces with vendors, SIM staff and clients regarding trouble shooting and 3D printer system problems.
Establishes and maintains vital records and statistics as they pertain to the 3D printing program. Provide the SIM Center Medical Director and SIM Center Director of Operations a detailed monthly utilization report including but not limited to number of 3D print request, 3D print request originator, 3D prints made, cost of each 3D print, monthly inventory cost.
Work directly with internal and external clients to establish cost, budgets, equipment, supply and educational requirements for 3D printing projects approved by the SIM Director of Operations and\or SIM Center Medical Director involving revenue producing clients.
Completes all required internal trainings required by department and institution including safety and HIPPA course work as assigned.
Performs other job duties as assigned.
Occasionally to work evenings, at night and/or on weekends.
Bachelor's degree or equivalent in education and experience required, plus 4 years of related experience.
Bachelor's degree in engineering or technical degree.
Previous knowledge of a Stratasys J750 or equivalent commercial 3D printer. Previous management experience in a 3D printing lab environment.
3 or more years working with 3D commercial and consumer printers.
Minimum of 2 years 3D printing lab experience.
Excellent communication skills (both written and oral) to support interactions with learners, clients and other stakeholders as well as SIM Center Management and Staff.
Extensive operational knowledge of commercial and consumer 3D printers pre and post processing techniques.
Extensive knowledge of the development and adherence of Standard Operation Procedures (SOP'S) for 3D printers.
Extensive knowledge of 3D printer software, maintenance, equipment and supplies.
Collaborative approach to working with stakeholders including faculty, clients, staff and senior institution leadership.
Working knowledge of the operation of personal computers is essential, particularly e-mail and Windows Office (Excel, PowerPoint, Word, etc.)..
Physical Demand Level: Heavy
In an 8-hour workday, must be able to lift /carry:
50 to 100+ pounds occasionally
25 to 50 pounds frequently
10 to 20 pounds regularly
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 501516
About Columbia University
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