Reporting to the Senior Associate Director of Individual Giving, the Assistant Director is responsible for operations and administration related to the School's annual giving program, as well as playing a vital role in expanding the overall donor participation to the School's annual funds. The Assistant Director maintains key relationships in the School; at the University-level; and among alumni. As such, s/he acts as a critical partner to the Senior Associate Director and the senior leadership of the External Relations and Development division.
As a member of the Individual Giving team, the Assistant Director oversees three key functions: ensure the effective management of the School's telephone solicitation efforts (e.g. student call center); design and execute student philanthropy and annual fund engagement, and oversee the first-year reunion committee and gift fulfillment. Successful outcomes of these objectives will affirm the School's intent to build a culture of philanthropy among current students, recent graduates, and the broader alumni community.
The Assistant Director is expected to be a collaborative and strategic member of the Individual Giving team and may be responsible for the management of student workers. This individual will meet the core and partnership values of teamwork, integrity, accountability, and respect.
Oversees all Columbia Business Fund and Executive MBA Fund telephone solicitation efforts including liaising with Columbia University's Office of Alumni and Development and the University's student call center; organizing specialized calling efforts; recruiting callers; developing training materials; implementing trainings; and tracking and measuring telephone solicitation efforts. Works closely with the Executive Director of Individual Giving and the Senior Associate Director of Individual Giving to develop strategy and materials in coordination with direct mail/video/email solicitation projects. (30%)
Works closely with the Executive Director, Senior Associate Director, and the School's Alumni Relations team to effectively implement a strategy for student philanthropy and annual fund engagement. These efforts include creating an annual student philanthropy education series, interfacing with current student leaders to identify opportunities to build a culture of giving and service among their peers, assisting in the development of messaging and tactics to ensure a high participation rate of the class gift and subsequent gift fulfillment, and measuring results to ensure continuous improvement. (30%)
Manages the first-year reunion class committee(s), with the overall goal of maximizing giving from this class in the reunion year. Duties include recruiting volunteers, coordinating and creating communications for volunteers and donors, training volunteers to ask for support, and reporting on the progress of each class (25%)
Provides support of critical annual fund operations, including assistance on data reporting and analysis, fundraising appeals, loyalty and second ask programs and response to alumni inquiries. (10%)
Working closely with the Senior Associate Director manages other projects related to unrestricted giving growth. Assist in the development of long-term strategies and program improvements. (5%)
Bachelor's degree and/or its equivalent required. Minimum 2-3 years of related experience required. Project and volunteer management experience required.
Excellent oral and written communication skills required. Interest in graduate student and recent alumni philanthropy. Experience working with college/university/non-profit/for-profit telephone solicitation efforts. Creativity, detail-orientation, tact, the capability to manage multiples tasks under deadline, and the ability to work in a fast-paced, high performing, and entrepreneurial environment. Proven intermediate/advanced Microsoft Office skills. Availability to work nights and a few weekends a year to staff Reunion events, telephone solicitation events, and other Business School gatherings.
Campaign experience, donor relations, and higher education experience desired. Familiarity with Columbia University or Columbia Business School strongly preferred. Working knowledge of web development and social media campaigns preferred.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 501462
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