The Center for Social Concern (CSC), housed on the Homewood Campus of Johns Hopkins University, is focused on providing students and community partners the opportunity to connect, learn, and serve together. With a variety of direct service, student organization development, public service, and reflection opportunities, the CSC strives to engage all JHU students in a meaningful experience within their communities and their areas of passion.
The CSC leadership team is comprised of one Executive Director and two Associate Directors, to support the staff and student leadership within programs. This role, as Associate Director, will focus on programming and assessment will play a pivotal role in the creation, evaluation, and enhancement of opportunities within the CSC. This position will be responsible for leading the team of individuals who implement programming in the areas of education, public service, student leadership, and community based learning.
The Associate Director will provide oversight and leadership to staff in the programming roles. A primary role will include the fostering of team-based initiatives and supporting the year-round community service and civic engagement programming that staff members are implementing. These roles include experience based community service programs, civic engagement initiatives, community-based learning, episodic direct service, and education-based programs. The Associate Director will be responsible for evaluating effectiveness of the programs and working as part of the leadership to set direction for CSC programming and operations.
Specific Duties and Responsibilities:
Create and support a team-based culture of staff members, focusing on programmatic excellence for the CSC.
Hire, train, supervise, and evaluate a team of full-time staff members responsible for the implementation of CSC programming. These staff members manage the high-risk and high-impact programs, coordinated throughout the CSC.
Oversee the management of multiple program budgets
Oversee the advisement, evaluation, and management processes of 50+ student organizations and collaborative community based learning, community service, and civic engagement programs.
Oversee the process of providing CSC’s Executive Director with programmatic details needed for fundraising, strategic planning, and assessment.
Strategic Planning and Program Development:
Collaboratively plan for strategic alignment for the Center’s implementation of program activity and operational support.
Develop, track, and revise operational goals in alignment with growth planning for the CSC and focusing on operational excellence in all that we do.
Develop programmatic initiatives that create partnerships between students, faculty and community partners which seek to increase the number of students participating in civic engagement experiences
Participate in programmatic steering committees as appropriate.
Provide guidance and expertise to support the recruitment of faculty, staff, and community partners in the development of academically rigorous community based learning courses and community based participatory research projects.
Work collaboratively to develop programmatic initiatives that create partnerships between students, faculty and community partners which seek to increase the number of students participating in civic engagement experiences.
Represent the CSC at community partnership meetings sponsored by area community associations and coalitions as appropriate.
Work collaboratively with the leadership team to plan for and conduct focus groups, evaluations, and/or surveys to community partners to identify community needs and strengthen programs
Meet with area stakeholders interested in forming new program collaborations with the CSC
Qualifications and Experience:
This staff role requires a bachelor’s degree, with a preference for an advanced degree or terminal degree, and a minimum of 5 years of experience in higher education, human services, or non-profit work is desirable; background in counseling, student development and programming, or other related field.
The Associate Director must have:
Demonstrated ability to bring a high degree of enthusiasm, energy, and creativity to civic engagement and team development
Excellent judgment in the realms of program development and evaluation, staff supervision, and team-based leadership
Previous experience in mentoring and counseling staff members and students
Exceptional interpersonal, oral, public speaking, writing, and listening skills with students, faculty, and staff
Excellent conflict management skills
Demonstrated capacity to work effectively with persons from diverse backgrounds (e.g., class, race, nationality, sexual orientation, religious affiliation, etc.) and to foster sensitivity to diversity and an inclusive campus and community culture
Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships
Have implemented and managed campus programs and/or non-profit programs
Strong budgetary, planning, organizational, supervision and management skills and previous experience with event planning
Have a demonstrated knowledge of service-learning pedagogy or community partnership best practices
The Associate Director’s responsibilities may require in-state or out-of-state travel, as well as evening and weekend hours. Competitive salary commensurate with experience.
Classified Title: Associate Director Civic Engagement Working Title: Associate Director Civic Engagement Role/Level/Range: ACRP/04/MD Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: M-F, 8:30-5 Exempt Status: Exempt Location: 01-MD:Homewood Campus Department name: 10001405-Center for Social Concern Personnel area: Homewood Student Affairs
The successful candidate(s) for this position will be subject to a pre-employment background check.
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