Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of Marketing and Communications at the Olin Business School. This position is for the Danforth Campus.
Design, develop, and maintain solutions in Salesforce and related systems to meet business objectives and data-based decision making for multiple departments and programs at Olin Business School. This role on the school’s CRM team serves all programs and departments within Olin and strong connections to other IS, including WashU IS services.
PRIMARY DUTIES AND RESPONSIBILITIES:
Participate in all phases of the development life cycle, including requirements gathering, design, development, testing, deployment, transition, and support.
Apply Salesforce and industry standard best practices to the Salesforce platform.
Produce technical and end user documentation; Provide end user training as needed.
Manage multiple projects with varying timeframes and deliverable based on priorities, schedule, and resources.
Develops feature enhancements and upgrades for in-house applications. Fixes bugs and deploys updated software. In-house applications include Salesforce supporting systems, including but not limited to MyDay, Linvio, FormAssembly, Conga and Sumo.
Continue to develop professional and technical knowledge by working with other team members, attending workshops and webinars, acquiring certifications, reading industry publications, and participating in technology communities.
Identify and quickly escalate potential issues with design, packaged software, client resources, or anything else that impacts your ability to deliver according to expectations.
Bachelor’s Degree and two years in coding and development or equivalent education/experience equaling 6 years. Experience in one or more of the following:
Apex or Java (SF Apex is similar to Java / C# / OOP)
Experience with Microsoft Dynamics CRM, Salesforce and SharePoint is desired.
Familiarity/Experience with Trailhead DX
Experience with integrations/ETL tools (e.g. Scribe)
The hiring range for this position is $52,943 - $68,816 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.